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Participant
June 30, 2021
Question

Getting an error message An error exists on this page

  • June 30, 2021
  • 1 reply
  • 4859 views

I'm getting this error message "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." Please assist.

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1 reply

Amal.
Legend
June 30, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you are getting the above mentioned error.

 

Would you mind sharing the workflow/steps you are doing that leads you to this error message?

 

What is the version of the Adobe Acrobat? reader DC you are using? To check the version of the application go to Help > About Acrobat and make sure you have the latest version 21.05.20048 installed. Go to Help > Check for Updates and reboot the computer once and check.

 

You may also look at some similar discussions with correct answers below:

- https://community.adobe.com/t5/acrobat-reader/an-error-exists-on-this-page-acrobat-may-not-display-the-page-correctly-help-please/m-p/9918768

- https://community.adobe.com/t5/acrobat/quot-an-error-exists-on-this-page-acrobat-may-not-display-the-page-correctly-please-contact-the/m-p/4845455

 

Hope it will help

 

Regards

Amal