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bway@plantersfirst.com
Participant
December 9, 2023
Question

highlighting text problem

  • December 9, 2023
  • 1 reply
  • 186 views

When I attempt to highlight certain text, the initia attempt seems to show text from other pages, but when I re-attempt it only highlights intended text, and highlights it properly. What can I do so that the initial attempt doesnt show text from other pages on first attempt?

 

thanks.

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    1 reply

    Amal.
    Amal.
    Legend
    December 11, 2023

    Hi @bway@plantersfirst.com 

     

    Hope you are doing well.

     

    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.06.20380 installed. Go to Help > Check for updates and reboot the computer once.

    Also try to repair the installation from the help menu (Win Only) and see if that works.

    Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

     

    Let us know how it goes.

     

    ~Amal

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