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Anonymous

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How to Disable Cloud Storage

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Why are we not given a simple fix to Adobe Cloud storage that we can opt in or opt out? With all the money your company is making with subscription services your company should have the funds to make this easier for the rest of us to do and you forget why you are in business to meet your consumers needs.

I do not want my files stored remotely. I have my own backups for my work. I had stopped using Adobe years ago and the only reason I am a subscriber is for my higher-educational purposes only. So now it is more ardous to delete files that I no longer need after completion of my courses.

It was a sad day when Adobe went to cloud applications from desktop apps.

How to

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default7xbx3q6c1uihCorrect answer

Participant

I also used the wizard, this worked for me:

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Steven22927867o0to

Participating Frequently

-Adobe admin console-no way to manage user access to Adobe cloud storage.

-Manual registry changes-no way to control/restrict/disable cloudstorage or prevent users from sharing docs and having a copy of the shared doc placed into Adobe cloud storage. Registry change just removes link to cloud storage within Acrobat.

Customization Wizard (this was the solution proposed by Adobe Support)-since this just allows specification of registry settings prior to install, this is the same as manual registry changes above.

There literally is no way to keep users from being able to share files and have a copy of the files be placed in Adobe cloud/online storage. Holy Crap!!!!! This has enormous implications for companies that...don't want or can't have files placed in Adobe cloud/online storage!!!!!

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Slade5FD4

Participant

We turned off PDF services under the product profile and from what I can tell that has disabled file syncing to the cloud. I don't remember where I read that that was the fix but that's what we have done and seems to be working.

We are just as displease as everyone in this thread as to how complicated something so critical is especially in the world of data security.

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Steven22927867o0to

Participating Frequently

How can we keep Adobe Acrobat shared files from being stored in cloud? We cannot have files being stored in Adobe cloud storage due to government regulations and requirements. I have only seen registry change that removes the access to cloud storage from within Adobe Acrobat but that does not stop users from sharing Adobe Acrobat files (which places a copy of the file in Adobe Acrobat cloud storage).

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Steven22927867o0to

Participating Frequently

Under Edit\Preferences\Reviewing\Share for review using Adobe's cloud storage - I unchecked the box. Closed Acrobat and reopened Acrobat. Could still share a file and it made a copy in cloud storage.

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Slade5FD4

Participant

Is there a way to do this via the Admin Console for all users? I've been told possibly disabling the PDF services would work but can't find a concrete answer to that.

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Dave Creamer of IDEAS

Community Expert

I believe all aspects of Cloud storage are optional and dependent on user settings and workflow.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

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Peter23271425yalr

Participant

Nonsense. I could not find a way to turn off cloud storage. If you know how to do it, please post instructions here.

Adobe Acrobat Pro DC hijacks your internet connection for cloud storage and is truly horrible I migrated from the desktop version to the DC version, and rue the day. Great tool, but poorly implemented. Bloated beyond need, and no longer user friendly - it is now in the user hostile category.

There should be an EASY WAY to disable Adobc DC cloud storage. I have all my documents on One Drive which backs up to the cloud automatically. I don't want to have to do it twice, and I want to be able to control what is stored.

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Dave Creamer of IDEAS

Community Expert

There is a utility to adjust Acrobat's cloud settings. But since you determined my post was nonsense, perhaps you can tell me what research you have done to warrant that response.

BTW, none of my documents get uploaded to the DC cloud unless I want them to.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

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George5E4C

Participant

Disabling online storage does not work! It will automatically save any photo opened in Lightroom!

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Dave Creamer of IDEAS

Community Expert

>>It will automatically save any photo opened in Lightroom

This is an Acrobat forum. There is a solution to this but you should post in the LR forum.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

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Steven22927867o0to

Participating Frequently

Mr. Creamer, need a solution to users sharing files and having a copy of the file being placed into Adobe Acrobat cloud storage please.

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Anonymous

If I do this will this affect other aspects of CC suite? Such as disrupting fonts selected? I just don't want my documents being stored on the cloud.

Why is there not an "incorrect answer option" icon?

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Asansone18180638

Inspiring

I, too, have spent unneccessary time trying to resolve OTHER issues using CC because my storage is full... I also do not want to store anything in Adobe cloud - I gave it a try last year and it was an awful experience and went back to google drive. I didn't realize it had continued to sync a folder on my desktop until these other CC features stopped working because of storage.

Waiting for an answer for this simple and reasonable request....

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Bernd Alheit

Community Expert

In the preferences of Acrobat disable the online storage.

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Steven22927867o0to

Participating Frequently

I don't have the option to "disable the online storage" in Adobe Acrobat (2023.001.20093). Could you please provide details regarding your solution? If you are talking about the setting Edit\Preferences\General-"Show online storage when opening files" that doesn't prevent someone from sharing a file and having that file be copied into Adobe cloud storage. If you are talking about the setting Edit\Preferences\Reviewing\"Share for review using Adobe's cloud storage"-I unchecked the box but was still able to share a file and it made a copy and placed it into Adobe cloud storage. If you are referring to the registry change that removes the option to access online storage from within Acrobat, that doesn't prevent someone from sharing a file and having a copy go into Adobe cloud storage.

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