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benid34938286
Participant
December 2, 2016
Answered

invaid serial number when I install acrobat X std on Windows10

  • December 2, 2016
  • 1 reply
  • 881 views

I do install acrobat x std on Win10pro, for some reason the installer was stop and than I restart my computer and reinstall.

But I get "invaid serial number" message when I reinstall acrobat x std on win10pro........ and seems installer remember my serial number when I reinstall, i even do need to type again.

any one could help??

This topic has been closed for replies.
Correct answer AadeshSingh

Hi benid34938286​,

Please be informed Acrobat X is not compatible with Windows 10 (Adobe Acrobat system requirements ), it may or may not work.

If you still want to try, please run the below cleaner tool:

- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs 

Restart the system & then try to install the Acrobat X using the below link :

- Download Pro or Standard versions of Acrobat DC, XI, or X

Make sure you verify the serial key before installing the application : Find your serial number

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
December 2, 2016

Hi benid34938286​,

Please be informed Acrobat X is not compatible with Windows 10 (Adobe Acrobat system requirements ), it may or may not work.

If you still want to try, please run the below cleaner tool:

- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs 

Restart the system & then try to install the Acrobat X using the below link :

- Download Pro or Standard versions of Acrobat DC, XI, or X

Make sure you verify the serial key before installing the application : Find your serial number

Regards,

Aadesh

benid34938286
Participant
December 5, 2016

I have been try the cleamer Tool but cannot be fix.

This fixed by the install wizard of Acrobat X std En(download version).

This wizard found that my computer has previously installed residual information, I click undo and than all done. thanks a lot. ^^