Latest Acrobat Pro crashes when "save as" to networkpaths

I have been experiencing this problem for the past 6 - 12 months. I have tried all of the troubleshooting steps reccomended by the Adobe Employees in this thread. Saving the file locally and printing as a PDF both fail and result in crashes. The program crashes once the file explorer appears that prompts you to select the destination folder and name the file. I am on Windows 11, and always keep Adobe and Windows up to date.

The work around for me has been to click share, copy the share link to my browser, and then download it. 

I have the same or a similar problem, since a couple of months ago, when I use a browser like Opera, Firefox, or Google, if I try to save a PDF, the operation hangs. The problem occurs if it is a file that I want to save, in PDF format, it does not happen with jpg, files, zip, etc., I thought it was Windows 10, but I did a complete installation of Windows, from scratch, and the problem appeared again, maybe it lasted a week without the problem, but it is already here. I only have Adobe Acrobat Reader on my computer, and Adobe Creative Cloud I don't use and have it disabled. I already think it is an Adobe problem and not a Windows problem.

I am having this same problem: Acrobat Pro crashes before the next screen when I start a "Save As..."

I checked for updates and there are none available. I repaired the installation and that did not help. I reset the preferences as instructed below and that did not help. The only thing that did help, once, is when I logged out of my Adobe account and logged back in, after which I could Save As, but only once. Now I get the same error every time.

Hi @OlafKling 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.01.20093 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

You may also try to create a new test user profile with full admin rights in Win and try using the application there and check.

If it still doesn't work, please collect the crash logs https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html and the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html  and share them via any cloud storage. Just upload the log file to the cloud, generate the link, and share that link with us for further investigation.

Regards

Amal