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Inspiring
June 22, 2022
Question

No longer can pres Esc key to close comment window after entering markup.

  • June 22, 2022
  • 21 replies
  • 15528 views

I updated Acrobat Pro DC to version 2022.001.20142 very recently.

 

I do proofreading that requires constant use of markup tools to insert, delete, and highlight content. My typical workflow with insertions and deletions is to enter Comment mode, select text, and either press Delete to indicate a removal or start typing to add replacement text.

 

I always have been able to press the Esc key to close the pop-up note after I add my notes and edits. This has been a quick, efficient, fluent workflow.

 

Now, in this new version, when I press the Esc key, the notes/edits vanish but the pop-up window stays open.

 

Apparently, I now have to move the cursor and click on the close button. Thus, this process takes more time and increases hand fatigue.

Would someone please explain how this is advantageous?

21 replies

Meenakshi Negi
Community Manager
Community Manager
June 23, 2022

Hi Nancy,

 

Thank you for reaching out.

 

Please try toggling the options under Pup-up behavior under the Comment Preferences.

Use the following steps:

1. In the Acrobat, go to Edit menu > Preferences > Commenting.

2. On the right-hand side of the Preferences window, go to Pop-up behavior.

3. Uncheck the boxes for "Automatically open comment pop-ups for comments other than notes." and "Automatically open comment pop-ups on mouse rollover.

4. Click on the Save button at the bottom of the Preferences window.

Check if that helps.

 

Let us know if the issue persists,

 

Thanks,

Meenakshi

 

Inspiring
June 23, 2022

Hi, Meenakshi:

Those settings already were unchecked.