Inspiring

Answered

Office 2010 : PDF Maker Pane is missing in ribbon

Forum|Forum|15 years ago
April 30, 2010
17 replies
64851 views

Hi,

After upgrading from MICROSOFT Office 2007 to 2010, I notice that PDF Maker is missing in Office Ribbon.

I tried Repairing & Reinstalling ADOBE Acrobat 9.0 (+ Update to 9.3.2) but still the same problem.

Another try :

Fresh install of Windows XP SP3 + Office 2010 Pro + Acrobat 9.0 + Acrobat Update to 9.2.0 + Acrobat Update to 9.3.2

Same Problem

COM Addin is active but PDF Maker Pane is missing in Office 2010 Ribbon.

I tried soluce in article 330984 (kb) but without success.

... so is Acrobat PDF Maker Addin is compatible with Office 2010 Pro (Word, Excel, ...) ?

Is there a fix or should I wait next patch from ADOBE ?

Any help would be greatly appreciated.

This topic has been closed for replies.

Correct answer Laurent_BLONDEL__FR_-upgFvE

See http://www.adobe.com/products/acrobat/faq/#item-9

To read this :

Will Acrobat 9 be updated to support Office 2010?

Adobe plans to add support for its Acrobat PDFMaker technology for Office 2010 in the next major version of Acrobat.* We have not made any announcements about updating Acrobat 9 PDFMakers for Office 2010.

*This FAQ contains forward-looking statements, including those related to Adobe's future product plans, that involve risks and uncertainties that could cause actual results to differ materially. For a discussion of these and other risks and uncertainties, individuals should refer to Adobe's SEC filings. Adobe does not undertake an obligation to update forward-looking statements.

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udonna

Inspiring

I'd like to add to this thread, which I see is still unresolved, the following scenario:

I purchased this month the Office 2010 home edition. I then downloaded from the Adobe Web site the Acrobat 10 Professional trial version. Was very happy as the PDF maker was on the ribbon and life was good :-)

In the end decided that for my needs, CS 5.5 (ME version) that has Acrobat 10 Professional bundled in it, is a better deal and purchased it.

Uninstalled the standalone-Acrobat 10 trial version and installed CS 5.5. Now the PDF maker doesn't appear on the ribbon. I find it's options useful--and miss it very much.

Additionally, find it strange that I had it and now I don't..

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udonna

Inspiring

forgot to note the environment:

Office 2010 for Windows 7 64-bit.

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Anonymous

Donna,

Acrobat 10.1 is required to run Office 2010 in 64-bit:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5135

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Anonymous

Click File > Save As > Select .PDF (in the Save As Type)

This converts any MS Office 2010 file to PDF. The Acrobat add-ins are installed correctly, however, the "Save as PDF" from Office 2003 and it's predecessors is missing. I'm not sure if this is by design or a design flaw, but the steps above work just fine.

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Dave Merchant

Legend

Participation in this forum requires that you all comply with the acceptable use policy, in particular:

"Personal insults, verbal attacks, and generally offensive, disrespectful, or abusive messages will be edited or deleted by forum hosts. Repeated violations will result in temporary suspension of forum access, eventually leading to being banned from forums."

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txt_xtra

Inspiring

I think this problem may have been fixed by microsoft at some point. I can now create clickable, navigateable PDF's from office 2010 WITHOUT any adobe PDF software installed. Steps to reproduce:

1.) make your normal word document with links, table of contents, urls, whatever.

2.) go to file -> save & send -> Create PDF/XPS document -> Create PDF/XPS document (button)

3.) Ok here is the important part, when the "publish as PDF or XPS" dialog save window comes up, click the OPTIONS button.

4.) Under "PDF Options" Section at the bottom, UNCHECK ISO 19005-1 compliant (PDF/A)

5.) Make sure that "create bookmarks using headings" and "document structure tags for accessibility" are both checked. Click OK.

6.) Save your PDF by clicking "publish" after giving it a file name

Your PDF should now be clickable in adobe pdf reader, xchange PDF reader, etc...

I tested a few documents now and they all seem to work. The key is turning of PDF/A compatability. Not sure how important that is! but if you turn it off, then problem solved! Once again, I have no adobe PRO product installed in this scenario. it is not nessecary any longer it seems.

well it worked for me (tm). winword version is 14.0.5128.5000 (32-bit)

Anyways, I hope this works for you guys. I havent tested it throughly but it appears to work, so write back and let me know if its a solution now.

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wiggyboo1966

Participant

Oh ... this has been a bit of a depressing week ... I have only just purchased CS5 because CS3 was not compatible with Windows 7 and this discussion seems to imply that I will need another updgrade to have all the features of the pdf printer ... How depressing ... Not good customer relations and has made me rather bitter ...

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wildcatfan_101

Participant

The point is that we paid for a fully functioning product. Adobe advertise their product works with Microsoft Office, that is one of their selling points. When we, the paid customers, purchase a product we should expect a working product. What we should not hear is that Adobe 9 does not work with Office 2010, if you want it to work upgrade to Adobe X. This amounts to throwing fuel on a fire. We, the customers, should purchase a new product from a company that initially sold us a non-functioning product? Just how does that make any sense? It is this type of customer service that will lose a company customers; once they leave they are not likely to return.

It is also real easy to point fingers at Microsoft, they're an easy target. The thing to remember there is that Microsoft does not market their product using the works with Adobe tag line.

I am disappointed that the product that I purchased does not work as advertised and I realize that there is very little one person can to to remedy that. The only thing that would really work is for everyone to start talking, by spending their hard earned money elsewhere.

try67

Community Expert

Where did Adobe advertise that Acrobat 9 works with Office 2010?

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Francis_55

Participating Frequently

A previous person noted that is a user to user forum, and that people working for Adobe where flagged as such.

What then exactly is the status of the people who do not seem to have any problem with the product, and who spend their time telling others their problems are due to the fact their expectations are wrong in the first place, and that they should purchase a new upgrade every year before they even ask for their product to work?

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astarxy

Participating Frequently

it can be done, add-in, also in 2010.. check previous topic..

brg

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Chris_Houlahan

Participant

Spoke to Adobe customer support about this yesterday and their response was to downgrade to Office 2007 if pdfmaker is that important – a fairly arrogant approach.

This is an Adobe problem, not Microsoft, as they are the 3rd party providing the plug-in. (Adobe are quick to point this out when it comes to Photoshop plug-ins.)

We are an adult training institution and pdfmaker is part of our PDF Basics syllabus which we offer with the latest Microsoft Office/Adobe Design Premium packaged suites. As we advertise using the packaged suites upgrading an individual product outside of the automatic updates is not an option.

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Chris_Houlahan

Participant

We are a training institution using the latest Microsoft Office Pro (2010) and Creative Suite Design Premium (CS5) suites.

Pdfmaker has been a key part of the PDF Basics syllabus for some time and to have to wait till the end of 2011 for a solution (Creative Suite 6?) is a large inconvenience.

Given that Adobe are still selling Acrobat 9 as a "current" product as part of the suites, I believe that a free upgade to Acrobat 9.xx that has the functionallity restored should be in order, rather than being told that "ps and by the way ... the product that you bought TODAY doesn't work and possibly never will unless you upgrade"!

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Anonymous

At Chris!

Hear hear! I just had this discussion with Adobe about just purchasing CS5 and they said since I bought that version I could not get the free upgrad to Acrobat X.

I said... what a JOKE... are you serious... I just shelled out X amount of dollars and since Acrobat isn't really part of the Suite (its a sepearate download) I can't upgrade it by itself? UM ... I feel if it is a sepearte download we should get a free upgrade on that product.

I"m with ya Chris... what a joke!

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astarxy

Participating Frequently

have you enabled Acrobat PDF maker in word add-ins?

A

Anonymous

Acrobat 8 and 9 do not support Office 2010, and according to the person at Adobe I spoke to, never will.

There is a fix available to get Acrobat working with Office 2010, and that is called Acrobat X Upgrade

We may not like it, but this is how Adobe "force" people to pay for newer versions that offer very little in terms of new features.

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Dave Merchant

Legend

We may not like it, but this is how Adobe "force" people to pay for newer versions that offer very little in terms of new features.

Paying for new and improved versions is how the software industry works and always has done. You can and do get limited updates included in the purchase fee, but an upgrade from Acrobat 9 to Acrobat X gives you a new product, and there has to be a cost associated with it. Adobe is doing nothing underhand and has always operated this way. The fact that a third party program (Office) has changed its internal code so that previous versions of PDFMaker won't install is nothing Adobe has any control over, and the same problem is faced by every plugin vendor.

Customers with subscription agreements have reduced-cost or free upgrades, which is why they choose to subscribe. Customers who purchase a retail copy of Acrobat 9 shortly before the release of Acrobat X also receive a free upgrade, but just because someone once bought a copy of Acrobat 2 doesn't mean they should have an entitlement to free software for life.

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Anonymous

This comment sounds like a true employee of Adobe!:

""Paying for new and improved versions is how the software industry works and always has done.""

Seriously!?!

I understand companies making new software, etc. too, but is it really that hard to make a simple tweek like this to get it to work? No, its not. And i'm not going to pay ANOTHER $150 to what ever cost to upgrade. I'm tired of doing that, esspecially in this economy.

Not that I condone this, but no wonder Adobe software is one of the most "pirated" software out there! Because they are so expensive!

Again, i say, simple fix!

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adcdef

Participating Frequently

I really do not understand all the jabber about " Office 2010 not have a PDF Maker Pane missing...". As I observed, most of the persons in the forums already have Adobe Acrobat ver ...xx. installed on their computers. To make a pdf document all they have to do is print the Office 2010 document using the adobe pdf printer installed by default when Adobe Acrobat is installed. Just go to File > Print & select the Adobe Printer to make a pdf document.

For those who do not have Adobe Acrobat installed on their computer, they can download a number of free pdf printers available on the net eg. Nitropdf, Foxit pdf etc. or just google it with the key words 'free pdf printer', and I am sure you will find more. They are usually small files , take up very little disk space & install easily. Once installed you have to follow the very same procedure as mentioned above. Its a shame that Adobe does not offer a free pdf printer.

With the Office 2010 already a bloated application why bloat it more by adding the 'convert to pdf' functionality, when the solution is already staring you in the face ?

Further, The latest Adobe Acrobat Version 9.x.x has become a nearly 2,677 MB monster (Result from Add/Remove Programs Panel - Win XP SP3 - 32 Bit, Pent 4, 2.3 GHz). A burden on the machine & the user alike.

Cheerio & Bye to all..

Promod Sharma

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Bill12

Inspiring

The reason folks want the PDF Maker (at least those that know what they are doing and don't just click buttons) is to enable to transfer of bookmarks and links from WORD to Acrobat. This is a major chore and to have to add them back in with Acrobat when they could have been transferred automatically with PDF Maker is the real issue. However, it may never become available with AA9 and the print to the Adobe PDF printer OR using the WORD save as PDF are the two options available with OFFICE 2010.

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adcdef

Participating Frequently

@Bill@VT

"(at least those that know what they are doing and don't just click buttons)" - Your Quote. I will try answering in the same vein.

At least those do not keep up with the updates of their software & know what they are scribbling and don't just write in the forums without checking, should know that the latest update of Adobe Acrobat (9.3.4) did bring back the beloved pdf Panel in MS Office 2010..,( available in the 'ADD In' TAB - The last one - towards the right).

Of course it is not available in the File > Save as

Regards & sorry for the barb (if it hurt), but I just couldn't help it.

Promod Sharma

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