PDF document pages turning yellow

Out of sudden, the yellow gone, Here's what I did:  I have both Adobe Acrobat DC and Adobe Reader DC, but by defaul I opened pdf files with Adobe Acrobat DC and rarely used the Reader.  So, I opened a yellow pdf file with the Reader, it's yellow too and changed the Setting (Edit - Preferences - checked on Replace Document Color, checked on Customer Color Page baack ground White, check on Document Text Black.  The the pdf file's yellow is gone suddenly.  I opend the pdf file with Acrobat DC and yellow is gone too.  I set back the setting (Preference and unchecked the Replace Doc colors) in both Acrobat DC and Reader, also no more yellow.  I don't really know what happened, probably having two Adobe programms on the PC made the crash?  Anyway I am hoping the yellow will not return, never know, because I have seen some comments from the people here said the problem fixed then yellow problem came back again on another days.

I contacted Adobe help via online chat. The Adobe staff offered me a couple of solutions which were already mentioned on the community here to which I have already tried and didn't work at all.  Then the Adobe staff asked for Remote Assistance to access my computer which I was not comfortable with at first, becauser RA remote connections could act as a gateway to steal informationm by doing something bad quietly behind the computer without us knowingly about that.  Anyway, I went a head for a bit while, the Adobe staff's responses were very slow and made me concerned a lots, so I waited, until he gives me a link which I need to download a file, at that point I really not comfortable to continue the RA session any more, if that's a file to be downloaded, why in the first place it needs a RA session, becuase after downloaded the file will neeed to restart the PC, by then the chat and RA has gone and cannot connect back to the same Adobe staff and so I discontected the RA and didn't want to continue it.  This is the link he gaves me, I wonder anyone here tried it out and could fix the yellow background problem?  Link:   https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#download

I fixed my yellow pdfs, by changing the color setup. Edit>Preferences>Color Management Color Setup:Monitor

Recently installed Windows 11. Don't know when my adobe apps last updated. This is what "works/worked" for me. YMMV.

Solution 1 (After getting help from adobe chat support)

• Adobe Acrobat DC: Edit> Preference>Color Management> Select "Monitor Color" from the "Setting:"
   Dropdown.
• Photoshop: Edit> Color Settings> Select "Monitor Color" from the "Setting:"
   Dropdown.

Result: White is White

Cons?: I don't know much about how this is linked to a color calibration profile set on the OS, so I'm not sure if this method does anything to color accuracy if that's important to you (it is for me).

Solution 2 (ICC Profile in OS )

Access Color Profile on Windows: https://support.microsoft.com/en-us/windows/about-color-management-2a2ed8fa-cf09-83c5-e55c-d1428519f616

I don't have a mac but maybe this would be the same: https://support.apple.com/guide/mac-help/change-your-displays-color-profile-mchlf3ddc60d/mac

 Before these solutions, I reset my photshop settings to default and uninstalled/reinstalled my Adobe Acrobat.

• 2A - Check what ICC profile your OS is using. If it's not sRGB IEC61966-2.1, switch it to that to see if it fixes it.
  • If you have Adobe Acrobat/Photoshop open when you do this, close it and then open to see if it's fixed.
    • If this solution works, whatever profile you were using previously may have an issue.
    • Recalibrate your monitor and test the programs with your new calibrated profile set as default on your OS (This last point is if you have a calibration tool).
• 2B - If the above option doesnt work, which didn't for me on this occasion, I deleted all color profiles that were specifically calibrated for my monitor, then set it sRGB IEC61966-2.1, restarted my PC and then tested again. This worked for me. That should be it for you unless you collabrate your monitors. I recalibrated my monitor with my SpyderX and set my new color profile. All is good now.

Solution 3

https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-pro-dc-all-pdfs-appear-with-a-yellow-background/td-p/12388134 

This one is a fix through "accessibility" settings in Adobe Acrobat and truthfully I feel it's not a great one. Although it appears to make white backgrounds actually look white, if you have PDFs with artwork or perhaps other media (not just text and the background" you''ll notice color differences. I work in design and this is no good for me.

Until Adobe issues a real fix, forget about the accessiblity fix and the color profile fix and just download Foxit to view the PDFs for now.  🙂

I am having the same issue. Very Frustrating 

I need to get my documents back to white or switch programs.

Not  sure why there is not an update yet to fix this?

I am having the same problem on my system, and now I am starting to get calls from all of my managed clients who are asking me to fix this!  Please fix soon, a bunch of raving lunatics out her who can not handle yellow backgrounds. 

Adobe have pusheded a couple of updates during this issue.

I can confirm that with the latest, Acrobat Reader DC version 2021.007.20095, the yellow backgrounds have gone and I no longer need to have the accessibility settings ticked.

So whatever Adobe have done, I imagine the code will be the same across the product range so hopefully sorted for good.

Yes all my documents are yellow too, is anything happening to fix this as I can see many have the same issue.  It is making my documents look unprofessional