PDF Optimizer: broken hyperlinks

Question

Hi everyone,I'm working as a typographer for scientific publications. For our main periodical, articles are being published online first then on paper. Before exporting PDF for the online community, I check each URL to make sure that hyperlinks will be active, then I'm exporting from InDesign (CC 2019 14.0.3) as PDF Print using the Include Hyperlinks setting. So far success, all hyperlinks end up responding to mouse hover and are active.As I wanted to reduce the file size of some of those PDFs, I used PDF Otimizer in Acrobat Pro DC (2022.001.20112), unfortunately all hyperlinks end up broken, except those for emails (using mailto:). I created custom settings but it doesn't work either with the Mobile default preset. Note that when I mouse hover, the cursour changes shape, from a pointer to a hand but the inside is blank, whereas a lowercase w appears when the hypelink is active. I found this post witnessing the same problem: https://community.adobe.com/t5/acrobat-discussions/save-as-optimized-destroys-hyperlinks/m-p/11316595Thanks in advance for your help,Mathieu Christe

betht81716989 · Accepted Answer

Maybe there was an update since this post. I found that of you uncheck "Discard external cross references" in the "Discard user data" pannel, the links are retained. See Screesnhot.

Test Screen Name · Answer

Also, make sure you are NOT flattening transparency in the PDF optimizer. This completely deletes and replaces the pages that need flattening, losing all interactivity. Turn this option off.

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