PDF postscript print problem from Apple computer, but prints fine from iPhone...

Forum|Forum|4 years ago
July 28, 2021
1 reply
678 views

Error message: "Unable to convert Postscript file" when printing a particular PDF to a HP printer. Workaround: Print the exact same PDF from my iPhone. So this is obviously an Adobe quirk. Someone please advise.

Adobe Acrobat Pro 2020.004.30006

MacOS 11.5.1

Printer: HP Laser Jet MFP M476dw

Print and prepress

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Correct answer Amal.

Hi there

Hope you are doing well and sorry to hear about your experience.

Please check for any missing/pending updates for printer driver and firmware and try updating it and check.

If it doesn't work, you may try to remove the printer driver from your system and reinstall it from the manufacturer web site.

Also please try to print the PDF as Image go to Print > Advanced > Print As Image as described in the similar discussion https://community.adobe.com/t5/acrobat/unable-to-convert-postscript-file/m-p/4689513/thread-id/14247#M14251

Regards

Amal

Amal.Correct answer

Legend

Hi there

Hope you are doing well and sorry to hear about your experience.

Please check for any missing/pending updates for printer driver and firmware and try updating it and check.

If it doesn't work, you may try to remove the printer driver from your system and reinstall it from the manufacturer web site.

Also please try to print the PDF as Image go to Print > Advanced > Print As Image as described in the similar discussion https://community.adobe.com/t5/acrobat/unable-to-convert-postscript-file/m-p/4689513/thread-id/14247#M14251

Regards

Amal

S

Some Guy in GAAuthor

Participating Frequently

Amal, the "print as image" worked. Thanks.

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