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Participant
Feb 20, 2025 11:58 PM UTC
Question

PDF preview and AMD processor

I have the new Surface Pro with the Qualcomm processor. If I install Acrobat reader, I cannot see previews of the pdf in file explorer. It says there is an error in the PDF preview handler. Does Adobe know about this problem and have a timeline for a fix?

 

Dale

1 reply

Jeff Arola
Community Expert
Community Expert
Mar 8, 2025 3:39 AM UTC