pdf to Word Doc -- Conversion issues

Hi @Michael36933014oot9 

Hope you are doing well!

Have you started experiencing this issue recently? What is the workflow/steps you are taking to export the PDF? A small video recording of the steps you are doing and the issue occurring would be very helpful.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that helps

Let us know how it goes.

~Amal