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_EDL_
Participant
April 13, 2007
Question

Problems converting Word documents to PDF

  • April 13, 2007
  • 67 replies
  • 63815 views
I am having trouble converting Word documents to PDF files. Whenever I try to convert the file, I receive the following error message: Missing PDFMaker files. Do you want to run the installer in repair mode? When I run the installer in repair mode, I still receive the same message. I have Adobe Acobat Professional 8 and MS Office 2007 installed on my PC.
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    67 replies

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    _brett_cartwright_
    Participant
    February 15, 2008
    greetings, i've quite a few pdf's that were created in word, and am looking to clean up the pdf's meta tags with some sort of utility.
    does Acrobat in any version have a utility that will clean up the tags, and possibly even impose some level of security on a batch process level?

    thanks much in advance,
    - b
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    _Mkashif_
    Participating Frequently
    February 14, 2008
    Chris you should open a new thread for your problem. This thread deals with problems faced while converting Word docs to PDF.
    By opening a new thread your issue might also get more visible to others.
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    _Chris_Alp_
    Participant
    February 14, 2008
    I also having trouble converting a legal size Excel file to PDF. It seems the file converts and in Adobe takes the full legal size but the data gets cut off at the size of a regular letter size. I have tried changing the Conversion settings to Legal but that did not work. I also tried changing the PDF Maker in the Printer area to legal size but that did not work either. Can someone please helpe me with this.
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    _Rocky_P__
    Participant
    January 31, 2008
    I am also having a problem with WORD files being converted to PDF. I am working with Windows XP, Acrobat 8 and Word 07. When I convert to PDF the document gets edited (spaces deleted) and causes the document that was 123 to be 122. I can not have the file edited at all because this causes other problems. Is there a setting to ensure the exact same format as the original?
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    _Aandi_Inston_
    Participating Frequently
    January 31, 2008
    There is no such thing as an "exact" Word document. Word will change
    the page layout when you change printer drivers, fonts, versions of
    Word and Windows, when it feels like it. You must plan for and expect
    this.

    If you can tell us why adding a page is a big deal, although Word
    isn't really our area, we might be able to give you tips on how to
    stop it being a problem - so long as you aren't trying to use Word for
    something (page layout) it isn't made for.

    Aandi Inston
    UBABTechSupport
    UBABTechSupport
    Participating Frequently
    August 2, 2011

    I need to give my customers proper instructions on the correct page layout for a full bleed page, however there is an issue with printing to PDF.  I am currently using Office 07 and Acrobat 9, in Word I set the page size to 9x11.5 and the margins to 0 (I also tried other margin sizes to see if this was the issue) and I created a box with no border and filled with a random color and sized it to fill the entire page.  When I save to PDF the background completly fills the 9x11.5 page area, however when I print to Adobe PDF it creates a .25 white border along all 4 sides removing the bleed area without changing the page size.  I also tried Primo PDF and it created the border as well.  On my end it doesn't matter much because I can save as a PDF, but we have customers that use older versions that can't save as a PDF.  Any ideas on how to correct the issue?

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    _Patricia_Sonego_
    Participant
    January 29, 2008
    I am having a similar issue with Acrobat Professional 8.1 on a Windows XP Pro machine. It gets to about 60% and then it freezes saying: "Waiting for the printer to respond: AdobePDF". Anyone know how to resolve this issue? Thanks.
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    _Cristina_Sampaio_
    Participant
    January 12, 2008
    I have the following problem: when i import a graphic from a pdf to a word mac doc it appears ok in the mac but if i sent the word document to a windows PC the word document opens but the imported graphic cannot be seen. However the space it occupies is kept in the doc. Any suggestion how to solve this?

    Many thanks
    Nena
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    _deepak_
    Participant
    October 18, 2007
    Hi Carl,

    What I get from your message is that you are trying Acrobat 8.0 with Word 2007 on Vista OS.
    Acrobat 8.0 is not supported on Word 2007 and Windows Vista.
    So I would say first of all you upgrade to Acrobat version 8.1 and then try again.

    Good Luck..
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    _Carl_Edgren_
    Participant
    October 18, 2007
    I have the same prooblem with printing pdf from word (2007) with excel file embedded. The excel file is printed as a black box in Acrobat but not in the free .pdf MS 2007 option that you can donwnload from MS. Microsoft pdf converter works better than Acrobats ver 8!

    I have also concluded that this happans in document that was created before I installed Vista (32 bit) AND which I have opened and modified, saved, and reopened for printing. Opening old documents created before installing Vista seems not give me any problems.

    I am not sure that this is a unique Acrobat problem because if I try to print the word document(the word doc that gives me problem in Acrobat) my B/W laser prints it Ok but my laster printer with the latest drivers/firmware prints the doc with a block box for the excel section!
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    _Nan_Suksta_
    Participant
    September 7, 2007
    Have issues with converting a Word:MAC doc into PDF. I am on OSX 10.4.1. I am using Word:MAC 2004 Vrs11.3. My Adobe is Acrobat 7.0 Professional 7.0.5 vers.
    I am trying to convert a Word document with Tracked changes showing into a Adobe pdf. It converts when I go to (Word) FILE - PRINT - and at the bottom of the Print screen, ask it to save it as a PDF file. But here are the issues: (1) It shows up on the Word "Quick Preview" screen as it Word had taken the page, shrinked it back to about 70% in size and pasted it onto another page and it converts over into the PDF like that. But.... when I go in Word to FILE then PRINT PREVIEW instead of the PRINT Screen and option, the pages show normal. When I have the file open it and work in it, the pages are displayed normally and function normally.
    Someone told me to go into FILE - PRINT screen and where I can select which printer I want to print from, select the Adobe 7.0 Professional option there and then go from there to save the document into the pdf file. I did this type of "save" and all I got when it converted was a one page document, telling me all about the 94 page file I was trying to convert. It would not convert the file at all, just the one page information sheet.
    So. Any reason why this is doing this? This is not my File that I created. It was sent to me to review, make necessary final changes and then convert to pdfs, both marked and unmarked for changes. He uses a PC for most of his work. Could that be the issue? If so, then why can I open the file, it all come up normally, and I have no issues with it this way?
    Any help would be greatly appreciated.
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    _Bonnie_Mocek_
    Participant
    August 29, 2007
    I have a word document that has a city seal on the first page. When I convert it to PDF, the seal has a red line to the right of it. Please help with a solution. Thank you.

    BJJMT
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