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Participant
April 13, 2007
Question

Problems converting Word documents to PDF

  • April 13, 2007
  • 67 replies
  • 63815 views
I am having trouble converting Word documents to PDF files. Whenever I try to convert the file, I receive the following error message: Missing PDFMaker files. Do you want to run the installer in repair mode? When I run the installer in repair mode, I still receive the same message. I have Adobe Acobat Professional 8 and MS Office 2007 installed on my PC.
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    67 replies

    Participant
    August 23, 2007
    Roger,

    What OS are you using. I see those things but on Vista 64. This could tell us if it is OS dependent or something about the applications.
    Participating Frequently
    August 23, 2007
    I'm using Word 2007 and Adobe 8.1.0 Professional. I too cannot create a full feature PDF file from Word 2007. The document I'm using is one with a dozen or so sub documents and together total about 550 pages. I was forced to use Word 2007 and the .docx format due to size limitations with Word 2003 and the .doc format. The problem is I need both bookmarks and named destinations in the final PDF file.

    Trying to create a fully functional PDF causes Word and/or Adobe to lock up. Creating a Quick and Simple PDF generates the bookmarks I need, but does not generate the Named Destinations. Printing to Adobe PDF does generate the Named Destinations, but does not generate the bookmarks.

    Anyone know how I can get around the lock up issue and get both bookmarks and named destinations? I have tried everything I can think of, and everything I have read on here and other sites with no luck so far.

    Thanks in advance,
    Roger
    Participant
    August 20, 2007
    Mkashif,
    You're right, I have NO idea why that would have ANY effect on the problem, but it fixed it!!!! Thank you thank you thank you. You are a lifesaver!
    (parenthetically, I had already tried making a simple pdf, and that didn't work out either).
    So, to anyone else struggling with this problem, apparently, you have only to enter your user information, and PROBLEM SOLVED! Thanks a million to Mkashif!
    Participant
    August 20, 2007
    Answer to the last two posts. I do have initials in the Word 2007 setup so that is not my problem.

    I to have had problems printing "Adobe PFD" the embedded Excel files in a Work 2007. In my case the entire Excel part prints as solid black. I tried numerous things with no luck.
    Participant
    August 19, 2007
    I need help from an Adobe expert. I recently upgraded from Office 2003 to Office 2007, and updated from Acrobat 5 to Acrobat 8. Here is my problem: I have WORD 2003 documents that contain embedded EXCEL data. The EXCEL data contains pictures that I inserted for my reports. I open the embedded EXCEL file by selecting "Object - Edit" in the WORD document. After making an edit to the EXCEL file, and closing it, in the past I would create an Acrobat image and my Acrobat document looked exactly like my WORD document. Now, when I edit and save the embedded EXCEL file and create an Acrobat file, the pictures in my Acrobat document are out of place. The WORD document still has them in a neat row but the Acrobat image shifts them over and up. Is there an Adobe setting that needs to be changed?

    Thanks for any input...
    Participating Frequently
    August 19, 2007
    David,
    Looks like I found a possible solution to your problem. Can you try this:
    "This may sound strange, but I have seen this work on one machine, so you might want to give a shot:
    Open Word 2007
    Click the circular Office button on top left to open the file menu
    Press the "Word Options" button at the bottom of this screen
    In the "Popular" tab, make sure that your user name and initials are are filled up with reasonable values.
    Close and Restart Word and then try converting."

    I found this posted by Abhigyan Modi at http://www.adobeforums.com/cgi-bin/webx?128@@.3bc48a7e
    Participating Frequently
    August 19, 2007
    James you should open up a new thread and I'm sure someone will be able to help you there.

    David you are pretty right, PDFs created using Adobe PDFMaker offer much more functionality then the ones created from MS 'Save as PDF' addin.
    Anyway, have you tried the workaround I'd mentioned above in this thread (see Mkashif - 6:42am Aug 10, 07 PST (#9 of 21)). The PDF created using 'Quick and simple' route offers a bit less functionality then 'Fully Functional' but far more than what we get from Microsoft route.
    Do let me know if it works. Btw you are using Office 2007 Pro or Std.
    Participant
    August 17, 2007
    Using Acrobat 8.1 in Vista 64 with Word 2007.

    When I print to Adobe PDF or "save as" Adobe PDF, two things happen.

    I always get this message: "The Printer Command in Invalid"

    After hitting OK, it does convert. But I found that
    on one page where I have an embedded excel spreadsheet, the spreadsheet prints sold black.

    Same thing if I convert the DOCX to DOC and print.

    I don't know if this is Vista or Adobe.
    Participant
    August 17, 2007
    So, I have done all of the requisite tests (and yes, I am running Acrobat 8.1)... and here are the results <drumroll>:<br /><br />1. Whether for a .doc or a .docx, long or short, simple or complex, it fails. I feel it important to distinguish here that I do not even get the error message when converting within word. When converting within word, the dialogue and the process simply disappear without any indication what has happened, and when I look for the file, it hasn't been made. The error message occurs only when I right-click and select "Convert to Adobe PDF". Now, there appears to be a way of doing it when I use the "Save as PDF or XPS" function that Microsoft added on when Adobe was taking too long to get a workable plugin, but I want to emphasize that I did not add that in until AFTER I had tried everything else through Adobe. I also would like to say that I inherently think I am getting lower functionality by creating a PDF through a Microsoft program instead of through the adobe program that is DESIGNED to do it.<br />2. The other thing that is enigmatic at best and downright annoying at worst, is that it DOES work to print with the Adobe Printer. So it is apparently some problem with the ribbon functionality or with the right-click functionality. Either way, it is ridiculous. Of the three ways designed to produce a pdf, the best I can get is the darned pdf printer. This is very inconvenient for the purposes of combining multiple documents into a single pdf, and all I really want is some decent, designed functionality.<br /><br />3. Yes, both excel and powerpoint work from the ribbon commands, and from the right-click functionality<br /><br />... any ideas? I'm desperate here. THanks.
    Participating Frequently
    August 17, 2007
    I think these messages are most of the times file specific only. Try out following and let us know what you find:

    - Try to create PDF out of a simple new one page word file. Remember that the new file should have the same extention as the problem file (.doc or .docx). If it works then issue is file specific.
    - Try to print the problem file over to 'Adobe PDF' printer.
    - Are you able to create PDFs from Excel and PowerPoint.

    I assume you have Acrobat 8.1 (you should see a 'Acrobat' ribbon in your office application).