SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR

There is a solution to the Acrobat 8 problem on Vista, but it only works on single computers. You have to right click on the shortcut of every program in CS3. On each, open Properties, then Compatibility. Click the box next to Run this program in compatibility node for XP Service Pack 2. Next, click the box next to Run this program as administrator. Once you have done this with every CS3 program and reboot, the programs will work with PDFs. The problem is with Acrobat 8 Pro, not the Adobe Reader.

You are essentially telling these programs that you are running XP. This won't work unless you can be the administrator. Plus, OneCare will query you every time you open a program. At least it works.

Not sure if this is a Vista or an Adobe problem, or both, but it sucks.

What a crock...

Acrobat.EXE is altering local permissions such that 'Administrators' has Full Control and Everyone has Read/Write access. Problem is, the EXE requests (amongst others) WriteDAC access.

Why is an application messing with my permissions anyway? *I* decide who has local rights, not Adobe!

And, no, applying SP1 makes NO difference. Your only recourse is to add the user to Administrators, something which corporate audit teams absolutely *LOVE*...

Jeff,

Do you still need suplementatal info on actual steps done in loading. Your previous post suggested that the trail here provided insufficient info with only "loaded Acrobat Prof 8". I Can share with you on a line by line basis how I too have this problem - in fact, 2x as I was able to replicate it on a clean install too. If it will help you replicate/source the probelm, then I am certainly willing to make the effort here.

My issue came up when loading the upgrade to Acrobat Prof 8 which I ordered on line direct from Adobe (Order # 000337180NL).

Let us know if we can help.
Best regards
Mark

I have been able to get the program to work. Here's what I did:
1. Uninstalled Acrobat 8x pro.
2. Uninstalled Acrobat Reader 8x.
3. Rebooted
4. Reinstalled Acrobat 8.0 pro.
5. Clicked on "Help," "Check for Updates," "Preferences," unchecked Acrobat as an application to update, and clicked radio button to Ask me before downloading . . . "

I've understood that it is 8.1 that has caused the problem, so I intend to refuse to download this update.

We'll see; hope this works for others.
Wonder if Adobe will ever address this problem? To say that they are irresponsible about this is an understatement. Well, now to get my work done.
Sue Ellen

join the club.

Sue -

I am using PDF Converter Professional (Nuance) - for manipulating and using ink on pdf forms ($99.00). I am also using Cute PDF($49.00) to scan from a scanner into a pdf. These are working MUCH better than Acrobat. I have not had any problems yet. At least I can now get my work done again! Good Luck!

Hello Daren:

Can you tell us which programs you got to replace Acrobat Pro 8? It seems that Adobe has no way of dealing with or fixing this problem.
Thanks,
SE White

Hello all. I could not wait any longer as I have work piling up as I wait for a solution. As a small business owner I usually figure out my own work arounds. If I don't get my work done I don't get paid! I purchased 2 new programs today that do all of the things I need Acrobat to do. One program allows me to scan documents in - EASILY! The other program allows me to manipulate the .pdf documents - EASILY! I have been doing this in Acrobat for years. Unfortunately now am unable to use Acrobat as it continues to fail no matter what I do. I hope you find a soltion to your problems too.

Jeff - I have an update for you. When I left you at my last post I had reinstalled Abode after removing per your instructions. It activated correctly and I experienced no problems. I had not turned off Acrobat nor my computer since the 2nd of July. The activate portion of the program still had the activate greyed out and the deactivate black. I verified this before I turned my laptop off last night. Upon turning it on this morning all of the activate section is now greyed out. I will begin using Adobe in a few minutes but suspect I will run into the same issues I have been experiencing over and over for the past month. I think you were correct previously when you said the problem has something to do with the activation process. It just doesn't make sense to me that after going through all the proper steps to install, activate and register the software - the software thinks somehow it is not a valid copy of Acrobat. Is there any way that we can get this portion of the software deactivated until you come up with a solution that doesn't stop us (long time loyal Adobe customers) cold in our tracks? I am all for people paying their fair share and keeping piracy to a minimum but when the software keeps legal copies from working properly there seems to be a problem there. I would love to provide you any information that may be helpful to get this solved, but I am really beginning to run out of time playing around all day long removing and reinstalling Acrobat. I really just need to get my work done. Do you have any suggestions on how we move forward? Alternatively - do you have any suggestions on any other programs that may be available that are similiar to Acrobat? Thanks for any answers you may come up with.

First, let me say that I am not an experienced computer person, so have been very confused by much of the content here. I work for a small non profit and we don't have any tech support. When we buy an application, we hope to follow simple instructions and have it work. This error is really frustrating and I feel at a complete loss as to how to make it work right.
If it helps, I bought Adobe 8 Pro from TechSoup (www.techsoup.com)and downloaded it and 8.1 from the adobe website. I have Vista Home Premium on a very new Gateway convertible notebook. I'm using McAfee anti-virus. I have installed, uninstalled, and reinstalled and it still doesn't work.
I am more than happy to provide any other information that you may need that would help you find an answer. Josie