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_Phil_Stewart_
Participating Frequently
June 10, 2007
Question

SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR

  • June 10, 2007
  • 386 replies
  • 87025 views
Hi

I am using (or TRYING to use!) Adobe Acrobat Professional 8.
But every time it loads up I receive the following pop-up message:

"A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please re-install the application and try again."

I click OK, and then another message appears:
"Acrobat.exe - Application Error
The instruction at "0x05bf1243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program"

I have tried uninstalling and re-installing but the error comes back!
What can I do?? Can ANYONE help?!!
This topic has been closed for replies.

386 replies

Show previous replies
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_Phil_Stewart_Author
Participating Frequently
June 11, 2007
I've done that -- and the error's come back!! Aargh!!
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_MarkATS_
Participating Frequently
June 10, 2007
>BUT Acrobat 8.0 seems to have an annoying habit of automatically closing down after about 5 seconds... any suggestions??

apply the 8.1 update
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_Phil_Stewart_Author
Participating Frequently
June 10, 2007
I have subsequently removed all versions of Acrobat on my computer (including Acrobat Reader) and the error seems to have gone.

BUT Acrobat 8.0 seems to have an annoying habit of automatically closing down after about 5 seconds... any suggestions??
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_Phil_Stewart_Author
Participating Frequently
June 10, 2007
The message above (TRSDKd application error) appears at the beginning of the uninstall.

The following message appears at the end:

MsiExec.exe - Application Error

The instruction at "0x02041243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program
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_Phil_Stewart_Author
Participating Frequently
June 10, 2007
OK. I've deactivated the AVG Control Panel (Will that do?) but it still doesn't work.

When I uninstall the following message comes up:

TRSDKd ww: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe: Acrotray.exe - Application Error

The instruction at "0x05bf1243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program

What does this mean?
MichaelKazlow
MichaelKazlow
Legend
June 10, 2007
Phil,

Do you have a virus and/or spyware protection on when you are installing
the software? If so try turning it off.

Mike
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