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_Phil_Stewart_
Participating Frequently
June 10, 2007
Question

SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR

  • June 10, 2007
  • 386 replies
  • 87025 views
Hi

I am using (or TRYING to use!) Adobe Acrobat Professional 8.
But every time it loads up I receive the following pop-up message:

"A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please re-install the application and try again."

I click OK, and then another message appears:
"Acrobat.exe - Application Error
The instruction at "0x05bf1243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program"

I have tried uninstalling and re-installing but the error comes back!
What can I do?? Can ANYONE help?!!
This topic has been closed for replies.

386 replies

Show previous replies
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_Pierce_Riemer_
Participant
June 21, 2007
I have done the same . Worked ok until the patch to 8.1 now mothing works. But hey going on previous history they should get it working just right, a few weeks before version 9 is launched
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_Rogier_Bos_
Participant
June 21, 2007
I tried the repair function - now I am back to version 8, and I still have the error! I didn't before!

Any other ideas? Anybody from Adobe?

Rogier
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Nemuri13
Participating Frequently
June 21, 2007
Oh...and logging into the new user and try to launch Acrobat to see if you are still getting the error.
N
Nemuri13
Participating Frequently
June 21, 2007
I have seen creating a New User in the Admin group solve this issue. Just a thought.
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_Rogier_Bos_
Participant
June 21, 2007
Hi,

I am new to the conversation. I just upgraded from Acrobat 8 to 8.1, and now I have the same problem: Five seconds into the program a message comes up: "A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please reinstall the application and try again." After I click OK a second message comes up: "The instruction "0x04321243" referenced memory at "0x12284e88". The memory could not be written. Click OK to terminate the program."

What do I do now?

Rogier
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_Phil_Stewart_Author
Participating Frequently
June 21, 2007
I've tried that but it doesn't make any difference. In fact, the error comes up at the beginning and also of the end of the repair.

Oh, and my original post has a typo. The error message reads:

Acrobat.exe - Application Error
The instruction at "0x02cf1243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program.
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_user1_
Participant
June 20, 2007
Try to run "Repair Acrobat Installation" in Help menu, see if this works.
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Soothing_thinker16B8
Inspiring
June 20, 2007
DO NOT APPLY THE ACROBAT 8.1 UPDATE IT HOSED MY COMPUTER.
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_Phil_Stewart_Author
Participating Frequently
June 20, 2007
Do the engineers read these posts?
If not, how do we tell them about the error??
MichaelKazlow
MichaelKazlow
Legend
June 22, 2007
Phil,

The way to contact the engineers without paying for technical support is
the bug submission form:



Mike
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_james_dean_
Participating Frequently
June 20, 2007
i got the same error
Acrobat.exe - Application Error
The instruction at "0x02561243" referenced memory at "0x12284e88". The memory could not be "written".
Click on OK to terminate the program"

i hope engineers from adobe can provide a solution..
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