Snapshot looks different and doesnt let me print the selected area

Forum|Forum|10 days ago
May 13, 2026
2 replies
84 views

My snapshot tool looks like this and it doesnt stay selected. it only copies the area. how can i change it back to the original snapshot tool?

Meenakshi0101

Community Manager

Hi zin38041344p0py, and Anon5667,

Thank you for reaching out.

The tool remains the same; we’ve simply added a magnifying circle next to the cursor to help you capture the perfect snapshot. As you move it around, you'll notice the cursor positioned at the center of the blue lines in black.

Regarding the printing issue, could you please provide a short video demonstrating the steps you take to capture a snapshot and print it? Additionally, please share the version numbers of Acrobat and your operating system.

Let us know if you need any help.

Thanks,

Meenakshi

Thanks,

Meenakshi

zin38041344p0pyAuthor

Participant

Thank you for answering.

With the “old” tool if u snapshot an area, the area stays selected and u can print out the selected area. With the new tool the area does not stay selected it only copies to the clipboard.

I have to then copy it into word or paint to print out the selected area

Meenakshi0101

Community Manager

Hi zin38041344p0py,

Thank you for the information.

We will check this behaviour and share our findings with you. We appreciate your patience.

Thanks,

Meenakshi

Anon5667

Participant

I could definitely use the answer to this as well.

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