Text Callout Feature Broken

Forum|Forum|1 day ago
September 16, 2026
15 replies
244 views

From the toolbar, I select Text Callout. I can left-click once and place the arrow, typical procedure is to click once more to place the text box. The subsequent click no longer functions. The text box floats forever. I have to hit escape to cancel it. I cannot use the Text Callout.

None of the other tools in the same category as Text Callout function either.

I have “Repaired Installation”, checked for updates, and uninstalled and reinstalled to no effect. Multiple error messages have been sent to Adobe. This is utterly unacceptable.

I am using Adobe Acrobat Individual on $14.99/month plan.

A

Astonishing_realistc1c9

Participant

Installed new update and it DID NOT fix the text callout feature

Dave Creamer of IDEAS

Community Expert

For all the persons replying--it would REALLY help if you mentioned your OS, OS version, and Acrobat version.

David Creamer: Community Expert (ACI and ACE 1995-2023)

J

jeffrey_1075

Participant

Same issue for me!

K

kit359

Participant

Having the same issue. Would love a fix.

K

kit359

Participant

Having the same issue, but only 1 of 5 computers having the text callout issue.

R

Raquel297122033hma

Participant

Are you using the new layout that looks like the attached picture? Or are you using the older one? I use the older one and have this issue. I switched to the new one to see if it would fix it, but it didn’t. I’m wondering if this is related to using the old layout for so long even with updates.

R

Raquel297122033hma

Participant

This is happening to me as well. Windows 11, no updates available.

E

Enchanted_Beekeeper831b

Participant

It is working for me; however, it is not working for another user in our office. It must be a sporadic issue. Will someone let me know when it is resolved?

H

hasan_9221

Participant

I’m facing the same issue on my device. OS and Acrobat Version details below.