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A
ABoffice
Participant
April 7, 2020
Question

Text is garbled when editing pdf

  • April 7, 2020
  • 2 replies
  • 2074 views

I have very recently changed from pc to mac.  I have adobe pro dc.  When I edit a PDF or add text to it, the text becomes garbled and oddly spaced.  I've reset, reloded, and checked for updates.  The fixes that I'm finding on line are old.  Is there something new?  Did not have this issue when working on PC.  Is there something different to check for on a Mac?

 

    This topic has been closed for replies.

    2 replies

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    April 15, 2020

    Hi there 

     

    we are sorry for the trouble.

     

    Please update the thread if you are still experiencing the issue so we can  assist you further

     

    Regards

    Amal

    W
    WES2422543168ai
    Participant
    August 9, 2022

    yes this issue persists

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    August 10, 2022

    Hi there

     

    Hope you are doing well and sorry to hear that.

     

    Would you mind sharing the version of the Acrobat DC and the OS you are using to check the version go to Help > About Acrobat and make sure you have the recent version 22.2.20191. Go to Help > Check for updates and reboot the computer once.

     

    Also, try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

     

    Let us know how it goes

     

    Regards

    Amal

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 7, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Acrobat forum so that proper help can be offered.

    Bevi Chagnon - PubCom.com
    Bevi Chagnon - PubCom.com
    Legend
    April 7, 2020
    1. Your new Mac is missing the fonts that were used in the PDF, and
    2. The fonts weren't embedded into the PDF when the PDF was created.

     

    Two solutions:

    1. Install the missing fonts on the Mac, or
    2. Re-export the PDF, this time checking the option to embed the fonts into it.

     

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