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taniah944
Participant
Mar 30, 2022 2:32 PM UTC
Answered

The image is too wide to output

I am trying to convert PDFs into JPEGs in Adobe Acrobat but I get the error 'The image is too wide to output'. Yet a send the same PDF to a colleage and he can do it with Acrobat no problem. What is the issue, is it in my settings? Sometimes it will do most pages and just one or two get the error.

epubsinc01748Correct answer
Participant
Jul 19, 2023 8:17 PM UTC

Check the jpg settings prior to save/export and change resolution from "Determine Automatically" to something like 300dpi.

6 replies

Participant
Oct 13, 2026 7:01 AM UTC

Acrobat i turning into a more and more garbage app. What’s with this arbitrary limitation? It has no business being in a piece of software like this.

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Meenakshi Negi
Community Manager
Community Manager
Oct 13, 2026 12:05 PM UTC

Hi Søren5C27,


Thank you for reaching out, and we are sorry to hear about your experience.  

Could you please provide more details about the issue you are experiencing? If possible, sharing a short video demonstrating the steps you are taking would help us replicate the problem on our end. 

Additionally, please let us know the version numbers of Acrobat and your operating system currently in use. We will investigate it further.

We look forward to your response.


Thanks,

Meenakshi

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todds17632505
Participating Frequently
Aug 18, 2026 3:03 AM UTC

they seem to have removed the ability and doesnt solve the issue that SUDDENLY just started happening even though nothing changed in my working file

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epubsinc01748Correct answer
Participant
Jul 19, 2023 8:17 PM UTC

Check the jpg settings prior to save/export and change resolution from "Determine Automatically" to something like 300dpi.

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Participant
Jun 25, 2025 1:55 AM UTC

Thank you so much!

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Amal.
Legend
Mar 30, 2022 6:39 PM UTC

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please go through the correct answer marked in the similar discussions  listed below and see if that helps:

https://community.adobe.com/t5/acrobat-discussions/exporting-a-large-pdf-to-png/td-p/10469233

https://answers.acrobatusers.com/The-Image-wide-output-Please-crop-reduce-resolution-again-q10647.aspx

 

 

Regards

Amal

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