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Participant
May 24, 2023
Answered

The top Menu dissapearing when hovering the mouse over it in Acrobat 23.00.

  • May 24, 2023
  • 2 replies
  • 676 views

The menu is dissapearing when hovering over it to select an item.

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Correct answer jorgen dahlberg

3Dconnexion pro mouse issue: How do I clean up the configuration on Windows?

1. Stop the 3Dconnexion driver (Start -> All Apps -> 3Dconnexion -> Stop 3DxWare)
2. Close your 3D application.
3. Navigate to %APPDATA% (e.g. C:\Users\USERNAME\AppData\Roaming\)
4. Rename the folder ‘3Dconnexion’ to ‘3Dconnexion.bak’.
5. Navigate to %LOCALAPPDATA% (e.g. C:\Users\USERNAME\AppData\Local\)
6. Rename the folder ‘3Dconnexion’ to ‘3Dconnexion.bak’.

7. Restart the 3Dconnexion driver (Start -> All Apps -> 3Dconnexion -> Start 3DxWare).

If this resolves the issue your are experiencing, please share the backed-up files with your 3Dconnexion Support Representative.

 

From

https://3dconnexion.com/uk/support/faq/how-do-i-clean-up-the-configuration-on-windows/

2 replies

Participant
August 9, 2023

Hovering over the menu to select an item triggers its disappearance. Troubleshoot by checking CSS and JavaScript interactions. Similar to resolving issues like cash for car removal Brisbane debugging and refining can lead to a smoother user experience.

Eric Dumas
Community Expert
Community Expert
May 24, 2023

Hi,

Have you tried to purge your preferences, often it helps with type of issues.

How to reset Acrobat Preference settings to defaul... - Adobe Support Community - 4792082

Participant
May 24, 2023

Hello Eric!

It's the same. no change att all.