The value entered does not match the format of the field (for a checkbox)

Question

I see a lot of these same error posts but it is for fields with calculations and it has nothing to do with my problem, hence this post.

I have checkboxes that work as multiple choice. Every single checkbox is giving me that same error. This only happens when I activate the extension called "FormMaker Pro" from InDesign on Acrobat Pro. If I export an interactive PDF the usual way, this error does not occur.

I already entered the functions of each form field using FormMaker Pro (in InDesign), which is why I want to keep it, however, I cannot solve this error. If I do the usual way of exporting, then I'll have to re-enter every single function manually on Acrobat.

Is there a way to correct this error after activating FormMaker Pro on Acrobat so I don't have to redo the functions?

try67 · Answer

This can't come from a check-box. What's happening (most likely) is that changing the value of the check-boxes triggers all the calculation scripts of all the fields in the file, and one of them has a problematic formula (and it is set to the Number format), which causes this error. 9 times out of 10 that involves division by the value of another field, and when that field is empty (or zero) it results in a value of Infinity, which the Number format can't handle.

The solution is to use a script to perform the calculation, and check that the divisor is not zero before continuing with it.

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