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Pre-fab Greg
Participant
February 6, 2024
Question

Unable to zoom w/ CTRL + scroll on mouse after PDF print.

  • February 6, 2024
  • 1 reply
  • 2377 views

After PDF printing selected pages of an open PDF, the zoom function of CTRL+scroll wheel stops working on all open PDFs. Have to close down the program and reopen.

Could this be resolved by removing the auto-open function of the newly printed PDF? Not sure where to find that option...

    1 reply

    E
    Emily38186519r356
    Participant
    June 21, 2024

    Did you solve this issue? I'm having the same problem. 

    Amal.
    Amal.
    Legend
    June 21, 2024

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.

    Also try to repair the installation from the help menu (Win Only) and see if that works.

    Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and check

     

    ~Amal

    P
    Pre-fab GregAuthor
    Participant
    July 30, 2024

    I am running version 24.2.20895

     

    I ran the Help repair and also disabled the auto-open of a new print [Print > Properties > "View Adobe PDF results (pick box)", for those looking]

     

    The scroll wheel zoom is still disabled upon printing. Pretty frustrating to have to close down every time and then re-open anything I had active.

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