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Participant
Jan 30, 2025 6:52 PM UTC
Answered

When I click "save-as" I get no dialogue box

I have been using Acrobat with zero issues until today. When I click "save-as"the window opens but I cannot save. I have tried suggested folders as well as "choose a different folder" and when selected, the window disappears but nothing opens. I have gone through several recommendations listed here, updated, repaired installation, uninstalled and re-installed. I have restarted multiple times and I can find no solution. 

I have also checked to see if any of my other programs/apps have updated and still, no joy. 

Since my son just asked, yes, I paid my bill. LOL

try67
try67Correct answer
Community Expert
Jan 30, 2025 9:04 PM UTC

Go to Menu - Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
Jan 30, 2025 9:04 PM UTC

Go to Menu - Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

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