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Participant
June 7, 2023
Question

Why cant i install adobe reader dc if i already have the full version of acrobat installed?

  • June 7, 2023
  • 3 replies
  • 1096 views

i use the creatiive suite on multiple computers - and I want to install reader dc on my of my machines so I can veiew pdf without have to log into my account.  when I download reader dc and try to install it - is shows that i acrobat already and it will not allow me to install.

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3 replies

JR Boulay
Community Expert
Community Expert
June 8, 2023
Acrobate du PDF, InDesigner et Photoshopographe
AkanchhaS8194121
Legend
June 8, 2023

@DK263 

 

In addition to was Jeff has suggested-

After the Acrobat Reader migration to 64-bit  If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application. 

Hence,  you can only keep one at a time

https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html 

 

Thanks,

Akanchha 

Jeffrey_A_Wright
Legend
June 7, 2023

DK263, thanks for your question. Reader and Acrobat are primarily the same software, with different features made available depending on the licensing utilized. If you want to use a modern version of Adobe Reader, please uninstall any older versions of Acrobat from the computer. Please see https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html for information on how you can remove an older full version of Acrobat, to install a newer, more secure version of Reader to view your PDFs.