Reader and Acrobat on same PC

Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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I want to install both Acrobat and Reader on same PC.

How can I do this?

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General troubleshooting , Install update and subscribe to Acrobat

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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Install both apps.

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Adobe Employee ,
Jun 02, 2021 Jun 02, 2021

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Hi there

 

++ Adding to the discussion

 

Adobe Acrobat Reader DC application is a Subset of Adobe Acrobat Pro DC application, installing both the applications is ideally not recommended as it may result in unexpected behavior of the apps.

 

Regards

Amal

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New Here ,
Nov 29, 2021 Nov 29, 2021

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That's a regrettable position for Adobe to take, since it opens the door to 3rd-party PDF apps gaining larger market share. I have some users with Enterprise Adobe IDs to create/edit PDFs in Acrobat DC, but most users only need to quickly view/print PDFs with the Reader. If Acrobat Pro DC and Acrobat Reader DC cannot exist on the same device, that means it will be simpler for most people to use 3rd-party PDF viewers/printers (or let Microsft keep pushing Edge as the default for everything) -- and over time those users will get used to 3rd-party apps and stop perceiving Adobe products as familiar and useful. 

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New Here ,
Feb 10, 2022 Feb 10, 2022

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I work with Financial Regulators and they have forms that we are required to fill in and that needs Adobe Reader to open and i can not edit them with Acrobat. while I have the Acrobat subscription I am forced to keep install and uninstall Adobe Reader /Acrobat as per the requirements, which is a pain.

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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You can use Acrobat to just open the file and fill it in, just like you would in Reader. There's no need to have both applications just for that.

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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For my use the purpose of Acrobat DC Pro is to create PDF forms and include Javascript and/or Adobe SDK automation.

I also use for translating PDF documents when required (usually Japanese to English). Acrobat DC Pro also sets security of a PDF.

 

I use Acrobat reader for confirming operation of above to how a user with Acrobat Reader only would view the documents and be able to manipulate. Also some PDF documents are stored in our database which prefers Acrobat Reader to be present.

What I mean by 'prefer' is that there have been issues opening PDF documents and getting the desired results when Acrobat DC Pro is chosen.

Now I carry 2 laptops to achieve what used to be performed using one laptop.

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New Here ,
Feb 28, 2022 Feb 28, 2022

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I've had jobs where we only really need a couple licenses that some use 90% of the time and the 10% is when the people who don't usually need pro features use it. that is why we need both at times

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New Here ,
Feb 28, 2022 Feb 28, 2022

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seems like installing reader and pro 32 bit versions fixes the problem of not being able to install both. Though I imagine the 64bit version would work better or faster than the 32. Especially for things like compare pdf.

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Adobe Community Professional ,
Mar 01, 2022 Mar 01, 2022

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New Here ,
May 09, 2022 May 09, 2022

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No it does not work, those files need only need Adobe Reader to Export to xfdf file for submission and wont let me use the pro version. There was a time I had both installed on my PC, but not anymore. Trying to figure out. 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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As Amal said : it's not recommended, and it's not supported by Adobe (yes!).

Installing and using Acrobat Reader and Acrobat Pro works fine on MacOS, I have done this for about 20 years with no issues.

Now I have been using Acrobat Reader and Acrobat Pro on Windows for about a year without any issues.

 

Acrobat Reader is redundant with Acrobat Pro, you shouldn't install it unless you need to check that certain features of your forms are working well.

 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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I believe Adobe does support installing both applications on Windows, as long as they are of the same version (DC, for example).

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Community Beginner ,
Jun 02, 2021 Jun 02, 2021

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Thanks everyone.

I too have been using Adobe for a long time, probably since version 1 in the 90's?

I had to restore my Windows 10 a week ago and am still putting apps back on.

Up until then I had a 32 bit version of Reader and also Acrobat Pro DC on this laptop.

I find it useful to have Reader installed for reading email attachments etc., testing forms and code written to automate Acrobat.

Today I installed Reader (which is now 64bit) from Adobe website, and then tried to install Acrobat Pro DC.

What has happened is that the Reader has been upgraded to Acrobat Pro DC.

And if Acrobat Pro DC is installed first, then that's all you get.

 

I guess I have to locate an earlier version of Reader and try again installing Reader, then Acrobat.

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LEGEND ,
Jun 02, 2021 Jun 02, 2021

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Hmm. You will only be able to have both in the 32-bit version, I'm sure. Completely uninstall the 64-bit app(s) and start again.

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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Community Beginner ,
Jul 29, 2022 Jul 29, 2022

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I too would like the ability to keep reader and pro on the same machine.  I'm permitted to have 2 concurrent active devices with my Creative Cloud account, but have several machines that I might ocassionally use.  Therefore I have CC installed but inactive on most of my devices.  On these they have Acrobat Pro isntalled, but any time I try to read a PDF i'm forced to go through my enterpise login process, then deactivate one of my 2 active machines.  I never go through all that, so i eventually just manually open the pdf in Edge.  This is incredibly annoying. 

 

If Acrobat is installed but CC is not signed in, Acrobat Pro should just function as Reader.  

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Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

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Hi there

 

The 64-bit application is a unified application for Acrobat DC and Acrobat Reader DC. If you have installed Acrobat Reader DC 64-bit and you purchase an Acrobat DC subscription, the Acrobat Reader DC 64-bit application will upgrade to become a fully functional Acrobat DC 64-bit application. 

For more information please check the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

 

~Amal

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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@Amal. 

Many people are reporting issues with the application not switching back to Reader once their Acrobat subscription has ended, though. What's the proper procedure for that?

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi try67

Post subscription expiry, Acrobat moves to reduce mode (login is mandatory) and all free functionality works. 

Please let us know if users are facing any issues in reading PDFs or using free functionality.   

 

Regards

Amal

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Community Beginner ,
Aug 01, 2022 Aug 01, 2022

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Whenever I launch Adobe Acrrobat Pro DC (64-bit) I get the error "You've reached your device activation limit" and the prompt to sign out of one of my existing devices, otherwise my only choice is to "Quit Acrobat DC".  I am not seeing any behaviour where it is functioning as Reader, and in fact I see no way to view PDFs using Acrobat without going through that process to sign out of my other devices and sign in to this machine.

 

I'd like to be able to set Acrobat Reader as my default PDF application, and only launch Acrobat Pro (and therefore be forced to go through the device activation process) when I specifically need Pro features (which is very infrequently.)

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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This is no longer possible. They are the same application now, in effect.

When you need the Pro features log in to your account. When you don't need them, log out (although I don't see the advantage of doing that over just staying logged in all the time).

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Community Beginner ,
Aug 01, 2022 Aug 01, 2022

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But unfortunately logging out of Acrobat DC leaves me with no functionality.  I can't view PDF's when it is logged out, I only have the ability to sign in by deactivating another device, or quit. 

 

I have 3+ computers, and opening PDF's on all of them is a very common everyday task.  Using full Creative Cloud apps such as Photoshop/Premier/etc on them is not a common everyday task for me.  Having my ability to read PDF's with an Adobe product being married to my Creative Cloud's login state is frustrating.  

 

What I've done at this point is completely uninstall Acrobat Pro DC, and installed only Acrobat Reader.  

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Community Beginner ,
Aug 06, 2022 Aug 06, 2022

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I fixed this by downloaded another free PDF reader like pdf24 Creator with excellent online support.

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Adobe Community Professional ,
Aug 06, 2022 Aug 06, 2022

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You may also consider using Acrobat Reader but keep your subscription for when you need to use basic editing  features.

 

If you only need some of Acrobat's editing functionalities, such rotating pages, adding pages, editing content, importing, exporting, converting or merging  files, commenr, fill and sign, for example, then you can use your subscription with Adobe online services.

 

You may also use a free AdobeID ussr account with some limited features or restrictions.

 

All you need is to be online and a web browser (such as Google Chrome, Mozilla Firefox, Microsoft Edge browser).

 

Conveniently, Google Chrome and Mozilla Firefox are not dependent of a particular operating system either;  works with AndroidOS and iOS mobile devices, Linux desktop operating system distributions, Apple macOS or Microsoft Windows operating systems.

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