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Participant
June 22, 2023
Answered

Why change everything?

  • June 22, 2023
  • 91 replies
  • 219333 views

Why? Why do you "creators" feel a need to completely change the layout of toolbars, etc. in a program?! Do you have nothing to do so you just search out what you can do to aggravate us? Adobe Acrobat DC is now TOTALLY different in the toolbar layouts! WHY???

Correct answer Bevi Chagnon - PubCom.com
quote

Was this even tested before it was released to the public?

By @DCProud 202

 

Adobe has pre-release testers for all the Creative Suite programs and Acrobat. Occassionally I see Adobe announce for people to join the testing program.

 

Many of us community experts here in the forums are testers for Adobe, and many of us have been doing this since the 1980s and 1990s. 

 

I can't recall much positive feedback from the testers before the "modern" Acrobat was released to the public. I know my comments back to the engineers were fairly extensive. Some things were improved (darkening the icons from a light gray to a dark gray, for example). But for the most part, the comments have fallen on deaf ears.

 

Over the past 18 months, I personally have continued to use and test the newest beta releases, but I often have to abandon them and switch to another computer that runs the "classic" interface. I have only so much time to donate to Adobe to dignose problems (and provide detailed bug reports and comments to the engineers). I, like most folks here, have a job to do. Working for free for Adobe is not on my to-do list.

 

3 suggestions:

  1. Disable the new Acrobat and revert back to the "classic" interface. I believe that all of the old functionality is still active there.
  2. Join the Acrobat beta testing group. I don't know where to direct you to join, but try searching for a public page in the Acrobat section of Adobe's website.
  3. Consider another brand of PDF editing software. The PDF file format was placed into the public domain about 15 years ago and since then, other companies have developed competing programs. Wikipedia has a decent list of other brands. One of our favorites is ABBY Fine Reader/PDF.

 

But note that none of these competing programs have all the features of Acrobat, so if you're in certain industries, you're really stuck with Adobe Acrobat. These industry-specific features include:

  • Accessible PDFs and documents
  • PDF forms
  • Printing, graphic arts, and preflighting for print
  • Security
  • Digital signatures
  • Automated PDF documents (aka, stuff like bank statements created from a database a on grand scale)

 

So see if any other alternative brand gets the job done for you. Be careful of the company's country of origin: you might not be able to install software from certain countries, which is the case here in the US for government computers.  Example: FoxIt is a Chinese company and usually is not allowed on our government clients' computers.

 

As always, don't forget to voice your comments on UserVoice and click the button to VOTE. That is the only place where Adobe takes notice of customers.

 

Let Adobe know:

You can voice your opinion about the new interface at UserVoice: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t... 

 

Be sure to leave a comment about your experience with the new interface. They need to hear from users. And don't forget to click the VOTE button.

 

FYI, UserVoice is Adobe's official website where it reads and takes into account suggestions and complaints from users of its various products.  On the other hand, this community forum is a user-to-user help forum.

 

91 replies

Participant
September 6, 2023

Totally agree why the change which has cost way to much time out of my day stuffing around with this complete waste of time progrsamme.

I wouldnt have purchased it in this layout so not sure why you feel it would be a good move ???

jane-e
Community Expert
Community Expert
September 6, 2023
quote

not sure why you feel it would be a good move ???

By @tonya76597886

 

Tonya, you might want to ask the product developers instead of other users. Adobe staff has an Adobe logo and Adobe Employee tag. So far, none have been on this thread. 

 

You can comment and Upvote on UserVoice where the product developers will see it:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-the-2023-user-interface-in-acrobat

 

Jane

 

Participant
September 4, 2023

Agree 100% with Reginal. I have spent more time navigating the convoluted interface than actually accomplishing my tasks.  If I can't revert, will unsubscribe and look for an option.  This is unconscionable.

jane-e
Community Expert
Community Expert
September 4, 2023
quote

If I can't revert, will unsubscribe. 

By @Maria Lourdes32071115kuvj

 

 

Yes, you can revert. See the correct answers at the very top — and repeated multiple times throughout this thread. If you don't see them please let us know and we can post them again for you.

 

Jane

Bevi Chagnon - PubCom.com
Legend
September 4, 2023

This set of instructions shows how to do it on both Mac and Windows and has screen captures.

Very easy to do.

 

https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-in...

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Participant
September 1, 2023

I don't mind the layout changes - it took me a minute but I was able to find what I needed.  The problem for me is that it's unstable.  It is so hard to do simple text edits (italics, color, font size, etc.) and then all of the sudden all of my changes will be lost and I just see random boxes.  It's just not working like it's supposed to yet.  I need to be productive and can't afford trying 5 times before I get something to work.  Reverting back now...

JDJAWS
Participant
September 1, 2023

I've always found Acrobat to be temperamental. Lots of weird behaviors.

Participant
September 1, 2023

Users have not got time to learn a new interface when they have a job to do by a deadline.  And then re-write the instructions for everybody else. Where is the button to quickly revert to the old interface we are familiar with?

 

kglad
Community Expert
Community Expert
September 1, 2023

@David28700586qu9v 

 

win: click the upper left hamburger menu > disable new acrobat

mac: click view > disable new acrobat

Participant
September 1, 2023

Thanks. 

Participant
September 1, 2023

Apparently functionality and usability are no longer important in design. Speed is also not relevant, as the new version is much slower too. I take my hat off to adobe, they must have put a lot of effort into making the new improved version, slower, harder to use, less intuitive, and generally worse than the previous version, in most recognisable ways. It is a true achievement and must have taken genuine effort. Personally I would be ashamed as a coder or brand if I had created something like that, but I am impressed that adobe have the confidence to just throw caution to the wind and say hey, wer'e going to do this anyway. 

Inspiring
August 31, 2023

One key thing Adobe's editors forgot in the new structure that you have to stumble through hopelessly looking for the selection you want is The Undo command! Some symbols tell you what they are when you hover over them; others require users to guess, but you cannot undo your last action if you think wrong. I am afraid to save my work in this setup because I do not want to deal with what I cannot undo. I was trying to fix some images and text improvements, and others are wonky. Concerning the drawing feature, you can only set the opacity once, which converts for both options. Therefore, if you want to draw a circle, it lets you draw a red one, but try to correct it, and you get a red dot. I converted the ink color to black, set the center opacity to zero, and everything vanished. I selected the circle outline, modified the opacity, and got a dot. 

 

I have read that I can discontinue this, but will I lose the work I have done with this? Will it return to what I had before you put this thing in full function? I am leaving my computer on all night to avoid losing what I may want to save (though I am not sure much of the modification is worth saving). It might have been easier for everyone if you introduced it with a demo with instructions and identified everything rather than letting us wander through this maze.

 

Bonnie241539314h01

 

Bevi Chagnon - PubCom.com
Legend
September 1, 2023
quote

OI have read that I can discontinue this, but will I lose the work I have done with this? Will it return to what I had before you put this thing in full function?

By @Bonnie241539314h01

 

Bonnie, when you change the interface, it shouldn't change your file. At least that's what I've experienced so far, but note that isn't guaranteed.

 

So I'd do this to CYA:

  • Save the existing file with the new interface.
  • Do a File / Save As and save the file with a new name; don't overwrite the existing file, leave that one as is.
  • Then change the interface, and reboot your computer.
  • Continue working with the new version of file using the "classic" interface.

 

Just a reminder to everyone,  you can revert back to the classic interface by following these instructions for either Mac or Windows:

https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/m-p/14052807

 

And tell Adobe your opinion by voting here: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-the-2023-user-interface-in-acrobat

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
JDJAWS
Participant
August 29, 2023

The new experience is horrible. I can't do anything. I had to flail around to turn it off. Awful. Awful. Awful. 

 

Just stop.

Participant
August 28, 2023

Ditto. At least we can change it back. Note to programmers: you may like change (ie, your bosses may like change..and their bosses order the changes), but most end users do not. (nor to they ever get a vote) I don't have time or the patience to find missing things or figure out how to do something bec of the changes. Please leave the working environment as it is and work on fixing the out of memory errors & crashes instead.

Participant
August 28, 2023

I so agree - basically [removed] staff with time on their hands - No thanks ----

 

Participant
August 27, 2023

Something just updated my Adobe to a completely differentt menu.  I hate it.  With other interface problems, it may be on the way out.  

 

jane-e
Community Expert
Community Expert
August 27, 2023

 

quote

Something just updated my Adobe to a completely differentt menu.  I hate it.  With other interface problems, it may be on the way out.  

By @Mike B. Sr.

 

Did you read the thead for the solution? If you mean Acrobat (Adobe is a company), do this:

  • To disable the new experience,
    • Windows: Click the hamburger menu (lines) at the upper left corner and choose Disable new Acrobat.
    • macOS: Go to View menu > Disable new Acrobat.

Everybody hates it. You are not alone!

 

Jane

Participant
September 1, 2023

no hamburger to click. now what?  version noted above