Windows 11: Printer Driver Not Installed

Question

I used Creative Cloud Desktop to install a number of Adobe apps, including Acrobat DC.

But no Adobe PDF printer got installed.

Searching the support area led me to two choices:

- use the repair facility in Acrobat DC...didn't work

- use a stunning, mind-blowing workaround to install the printer manually...which also didn't work, even though I tried every possible printer in the source INF file (check out the instructions if you want a laugh; however incompetent Adobe is at writing software at least their documentors have dark/dry sense of humor).

Does anyone know how to solve this problem? Is it a particular problem under Windows 11 (which is admittedly new, even if it's mostly just a polished up Windows 10)?

swapnilsrivastava · Accepted Answer

Hi There,

Thanks for reporting the issue here.

Please go ahead and try the steps from KB article to cleanly remove the printer driver and re-add the same back.

This might fix the issue at your end as well.

Please make sure to download the Adobe PDF Printer driver from the KB article or from here.

Please feel free to reply in-case of any help required from our end.

Also, you can refer to the existing post : https://community.adobe.com/t5/acrobat-discussions/adobe-pdf-printer-not-installed-on-windows-11/m-p/12510042

Regards,
Swapnil Srivastava

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