Submission issue with Adobe Creativity Tour Challenge - Please Help!

Forum|Forum|5 years ago
December 8, 2020
4 replies
488 views

Hi!

I created something really fun https://www.behance.net/gallery/109239219/Adobe-Creativity-Tour-Challenge-Marshmello for this challenge https://creativitytour.adobe.com/challenges/marshmello/

No matter what I do... when I go to submit my entry (I've tried on a Macbook, Laptop PC, iPhone 8 and iPad Pro) no matter the file size or file type (jpg or png)... the Submit button remains greyed out... and the deadline is today for submission... I'm not sure if the "fake path" that shows is part of the issue, but I'm seeing this on every device I try and upload from...

This topic has been closed for replies.

John T Smith

Community Expert

>Why do you setup a contest with no contact information?

The Adobe staff who manage this support forum system have nothing to do with the contest staff

Go here to see a list of the programs that are supported here https://community.adobe.com/

If you want to contact Adobe, try Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

Artman62

Participating Frequently

Since neither Adobe nor Live Nation had contact information on contest submission page, the logical place to start would be Adobe or Live Nation support. Live Nation support doesn't exist unless you create an account and had no information about the contest. So the next place to try is Adobe. i.e. Calling and coming here.

In this forum, I was just replying to Jess's statement.

I did post in the contest forum Again no reply there. Also called Adobe, which knew nothing about the contest and could not tell me who did.

So my statement is valid. When you have no contact information for a contest YOU sponsor, people end up trying what they can to get an answer.