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Participant
May 31, 2026
Question

Support on opening customer support chats

  • May 31, 2026
  • 3 replies
  • 9 views

I'm trying to open a customer support chat so that I can screenshot something, but I can't open it, how do I access the chat?

      3 replies

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      May 31, 2026

      Is the chat button on the Adobe contact page able to link to someone other than Adobe support?

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      May 31, 2026

      Contact Adobe support

      The chat box is in the lower right corner on this page.

      Jill C., Forum Volunteer
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      May 31, 2026

      Click the user's name
      At the top is a SEND MESSAGE button
      That will open a chat with that person
      Other than that, I have no idea what to do in this new forum
       

      Also, questions like this should go in the ‘using’ forum

      Using the Community https://community.adobe.com/using-the-community-95

       

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