Font won't deactivate tho indicates it has
- October 14, 2021
- 1 reply
- 703 views
I'm on a Windows 10 OS, having a problem in all Adobe apps (InDesign, Photoshop, Illustrator).
Rather than rely on Adobe's sketchy connectivity issues, we bought 2 fonts (it's been a problem for years, resulting in lost productivity).
We bought the same ones we were "renting" from Adobe, Tisa and Proxima Nova.
I deactivated ALL of the active fonts from Adobe, then installed the new fonts.
I used the Find/Replace Font dialog box in InDesign to replace the Tisa fonts with no incident.
Strangely, I didn't have to do that for Proxima Nova. I figured it was because the font names were the same (slightly different with Tisa).
After many hours of running in circles, I've made zero progress.
I know the programs are pulling the font from Adobe because I can see the path in the Find/Replace Font dialog box (see graphic). Also, the cloud icon is next to the font names in the drop-down list (see graphic).
I unchecked the Auto-Activate box in Preferences > File Handling.
I disabled Adobe Fonts in the CC Desktop Preferences > Services. And it shows no active fonts, as well.
I repeatedly checked on the Web site that all fonts were deactivated (see graphic), tho occasionally it had reactivated a few, which I deactivated yet again..
I've rebooted the computer several times.
And, to add insult to injury, when I open a document with the Proxima Nova font, it automatically reactivates it.
I have a ton of documentation that needs updating with the local version of the PN font.
I'm grateful for any help anyone can provide.
Thank you.
