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MadisonLeupp
Community Manager
Community Manager
April 11, 2016
Question

4/15 Forum Upgrade- ask your Jive 8 questions here!

  • April 11, 2016
  • 21 replies
  • 17083 views

We're upgrading the forums on 4/15 at 10pm PDT. The user interface will be a bit different (see a brief overview). If you have any questions or issues after the upgrade, please report them and ask them here!

    This topic has been closed for replies.

    21 replies

    riahis97546667
    Participant
    June 9, 2016

    thank you so much , pls where i could ask about product problemes ?

    John T Smith
    Community Expert
    Community Expert
    June 9, 2016

    List of Forums https://forums.adobe.com/thread/1929760 to find a forum for your program

    -or Direct to the Forum Index https://forums.adobe.com/welcome

    Liam Dilley
    Inspiring
    May 17, 2016

    Is anyone finding the notifications have completely stopped now since the last update?

    Read ones do not clear and new ones do not indicate in the top bar any more.

    Just Shoot Me
    Legend
    May 17, 2016

    Liam Dilley wrote:

    Is anyone finding the notifications have completely stopped now since the last update?

    Read ones do not clear and new ones do not indicate in the top bar any more.

    Yes. Both conditions are/is/was very annoying.

    BartonGarrett256
    Inspiring
    May 16, 2016

    The upgrade is a big improvement.

    It was hard to find this thread and the forum and the nuts and bolts page. 

    I continue to be uncomfortable with the name I see displayed as me not being the same name everyone else sees.  This is creepy and very off putting, at best.  I really don't like that. Not one bit.

    You should, if you are taking your Certified Professional program seriously, have a badge for people who have completed those.

    BKKDon
    Inspiring
    May 4, 2016

    Now it is throwing up erroneous messages to my inbox ... random threads marked as following?

    Has nothing to do with me as i have never even accessed the thread: develop module disabled for unknown reason

    Nancy OShea
    Community Expert
    Community Expert
    May 5, 2016

    That's bizarre.  I haven't seen that (yet).

    Is it possible that particular thread was branched from another one in which you participated?

    Just grasping at straws here...

    Nancy O'Shea— Product User & Community Expert
    BKKDon
    Inspiring
    May 5, 2016

    Hi,

    No it doesn't seem to be a branch as the thread was only started on May 2, 2016 9:22 AM

    But it showed as Following in "Connections Stream" and i have 0 connections ... weird ...

    BKKDon
    Inspiring
    April 25, 2016

    Notifications now don't clear from the inbox after being read.

    Per Berntsen
    Community Expert
    Community Expert
    April 22, 2016

    The new forum search is a big improvement, but it should default to searching the current forum.

    I have yet to come across a situation where I want to search all the forums - if I for instance am in the Lightroom forum, it's pretty obvious that I don't want to search any other forums.

    stib
    Inspiring
    April 22, 2016

    Someone seemed to have bumped the "email frequency" switch from the "just about right" setting, to the "this is totally insane who would ever want this please, please stop!" setting. Can someone at Adobe HQ send an intern down to the basement to flip it back?

    I'm following a fairly low-volume forum and I have email alerts turned on. Previously I got an email every time someone posted to a forum that I'm following—kinda what you'd expect from any rational forum software—now I get a post every time someone marks a post as helpful; not just my post, any post, from anyone—meaning literally hundreds of emails that don't tell me anything new. Sorry, I'm interested in the topic, but I don't need to be told whenever some random pushes the "helpful" button. Too. Much. Information.

    There doesn't seem to be a way of stopping this idiocy except by turning off emails altogether. So I'll be seeing a lot less of the forum as I won't be getting emails.

    Oh and the coloured shields are totally meaningless. Who was the idiot that dreamed that up? Go back to UX school dummy.

    Liam Dilley
    Inspiring
    April 21, 2016

    One of the other things thats not a bug etc Maddison (not got time to form screenshots etc and get archive images of layout) But I did have a cached version of the old site and a thread open in the office and did inspect quickly.


    With this new layout the actual content area width is smaller then the old layout. The most important section of the site where you read has had font size increased in a block that is smaller to house that content. And based on one of the goals intended for the forums, that seems to be the opposite of one of the core goals.

    April 21, 2016

    There seems to be an issue with the inbox management.

    The notification of unread new messages (e.g. @2) is not reset, when I have read the messages or when I click on "mark all messages as read".The notification disappears for some seconds and appears then again and the messages look in bold format again as if they were never read.

    12 hours ago it wasn't so - did you something change?

    Fenja

    Nancy OShea
    Community Expert
    Community Expert
    April 21, 2016

    fenjas29325284 wrote:

    There seems to be an issue with the inbox management...

    I can confirm the same.   My read messages keep coming back as un-read.

    Nancy O.

    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Legend
    April 21, 2016

    Same here.

    Liam Dilley
    Inspiring
    April 19, 2016

    I take it you were trying out the video embed feature?