A

Anonymous

Question

A message to Adobe.

Forum|Forum|16 years ago
June 7, 2009
5 replies
3876 views

A message to Adobe.

Yes this includes all the people working on the forum, that would be JC to zeno, as well as all the Adobe suits. Personally I have never seen the comments forum so busy and the product forums so slow.

Please Keep in mind that we the users want the best for these forums, we are the people that ultimately use them. For this reason and this reason only we are making lots of noise about the unuseability of these forums. What Adobe had was something that was fast and convenient for the professional to pop in and help or find out information as well as a simple, clean looking layout. Now what we have now is slow and undesirable with a system full of googas that take up precious time and screen space in a professional environment.

We want something that is good for Adobe and the users, and what we have now is not it. As much as you may try and convince yourselves it is. I realize this will fall on deaf ears just like all the other criticism, but I can only hope that one person or suit will actually see this and understand how poorly this new forum reflects on Adobe. Adobe needs to stand out from the rest of the pack not blend into the mediocrity of every other forum without the simple functionality of Webcrossing.

Adobe do the right thing, admit this is wrong and go back.

This topic has been closed for replies.

A

Anonymous

Look I understand the need to blow off a little steam with this Jived Up mess. But if everything we post is "give me more points" then how are we supposed to be taken seriously. Does this mean I will stop making threads to give out points? Probably not. But please use some common sense when posting in threads that start out with a serious tone instead of degrading every thread into something JC will ultimately ignore.

I'm not saying stop posting just keep in mind, what will make the best impression to help make this better. We need both light hearted threads as well as the serious ones as long as we can differentiate between the two we can make a better point.

A

Anonymous

I won't disagree Buko, I guess we've made our point anyway, but I hope you do realize that almost every regular here has at times done the same thing (goofing off in a "serious" thread). Most people don't mind being asked nicely to tone things down a little (which has not yet happened that I can recall), but when it's put rudely or people are singled out unfairly, the desired effect usually isn't so desirable.

A

Anonymous

Well I've tried not to be rude although many seem to think I am. A time and place for everything.

Does this mean we should stop complaing?

H E L L N O !

A

Anonymous

Just because I tend to push the boundaries a little, does not mean I can't or don't post a serious thread or two as well. If you look at my posts its quite evident whether or not I'm pushing the boundaries to make a point, or if I actually trying to make a serious effort to communicate to the "powers that be".

Yes there seem to be a few folk (Ansury and Jay) who don't seem to to be able to differentiate between serious and pushing boundaries to make a point. As many of you know I'm still the same person who barged in here 8 or 9 years ago. I'm sure I irritate some of you just being here oh well. The bottom line, I want this to work, as coming here is so tedious and we all know the reasons so I won't repeat them.

Chris Cox's comment

if this forum cannot be fixed, then maybe another alternative needs to be found.

is probably the most encouraging thing we have heard to this point. in addition to:

I think that that the Powers That Be are learning some valuable lessons. <wicked_grin>And I've still got a few more lessons for them on optimizing page load times.</wicked_grin>

Thanks for the input Chris.

J

JayJhabrix

Inspiring

Buko. wrote:
Yes there seem to be a few folk (Ansury and Jay) who don't seem to to be able to differentiate between serious and pushing boundaries to make a point.

Hello! Please look to your own posts first. I'm not about to start making apologies here... but please, let's not suddenly get sanctimonious. Maybe that statement should read :

Yes there seem to be a few folk (Ansury, Buko and Jay) who don't seem to to be able to differentiate between serious and pushing boundaries to make a point.

However, the fact does remain that ever since this new Jive based interface and engine has been introduced, the forums are emitting an aroma that is close to stale fish – to put it politely.

They are a joke. And no one senior, i repeat senior, has stepped in to allay our fears, suspicions and doubts. John C is trying to make it work. As is Kanguyen. Chris C steps in sympathetically sometimes, in Adobe mood at others... with hints and smoke and mirrors.

The point remains: No one senior from Adobe has deigned to step in with a definitive answer or at least a definitive indication that the requests and fears of serious and long time users are being addressed.

In light of all the above, who are you kidding? What's serious about this forum? It's just a vent for a few guys who think they're being heard. Come on. Grow up. And, above all, don't get sanctimonious.

JJ

A

Anonymous

I think the major objection to WebX is that, while it coped very pretty well with the number of forums that were running on it, adding all the rest – and there are a lot – was just not possible. Add to that the "attraction" of integrating the user to user forums with the community help system and you have the current cockup; compounded by the intransigence (and maybe ignorance) of the suits.

I think the forum team did a fantastic job integrating the old forums, along with their history, into a new format. It's just a pity that the wrong software was picked for the job.

I still think it would be possible to revert the forums that were on WebX to the old system – but that is apparently not an option.

Chris Cox

Legend

Back is almost certainly not possible.

Fixing what we have is possible. (we really are working on it behind the scenes)

And if this forum cannot be fixed, then maybe another alternative needs to be found.

But, I think that that the PowersThatBe are learning some valuable lessons. <wicked_grin>And I've still got a few more lessons for them on optimizing page load times.</wicked_grin>

Your criticisms are not falling on deaf ears. Adobe is listening.

(just, please keep the tantrums to a minimum, or else they get tuned out)