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Horshack
Horshack
Legend
April 14, 2017
Question

"Actions" to edit a post isn't working on some browsers

  • April 14, 2017
  • 7 replies
  • 2164 views

When I click "Actions" to reveal the roll-down to edit a post I get a spinning icon that never reveals the Manage option's for "Edit" and "Delete". This happens on Chrome and Firefox. It seems to work on Edge and Safari. It doesn't happen on the first post (OP) of a thread, since those edit options are contained in a separate panel on the right - it only occurs on a secondary post. Here's a screenshot:

      This topic has been closed for replies.

      7 replies

      Semaphoric
      Community Expert
      SemaphoricCommunity Expert
      Community Expert
      May 22, 2017

      On my workstation, I can't edit in Chrome, but I can in Microsoft Edge. But on my laptop, I CAN edit in Chrome, as well as Firefox. Both under latest Windows 10.

      MadisonLeupp
      Community Manager
      MadisonLeuppCommunity Manager
      Community Manager
      June 15, 2017

      Hi all,

      This should now be resolved. Please let me know if you see any of these issues pop up again!

      Thanks,

      Madison

      Horshack
      HorshackAuthor
      Legend
      May 9, 2017

      New forum bug has developed today - when I click on a notification in my inbox I get the same spinning barbershop icon. Also happened when I tried to send a reply to a private message I received - lost a long message because of this.

      This happens for both Chrome and Firefox. It works with Safari (at least on my iPhone).

      Horshack
      HorshackAuthor
      Legend
      May 8, 2017

      This started working after the recent forum software update but now it's broken again

      C
      CRoth2
      Participating Frequently
      May 8, 2017

      Yep, still broken for me.

      pixxxelschubser
      Community Expert
      pixxxelschubserCommunity Expert
      Community Expert
      May 14, 2017

      Same issue here:

      • no edit possible
      • no mention possible
      • not possible to mark answers as helpful

      under Windows IE or Firefox

      A
      Anonymous
      April 20, 2017

      it' a very good job. thanks

      C
      CRoth2
      Participating Frequently
      April 26, 2017

      This is still broken.  Windows 8.1:  IE 11, Chrome, Firefox  Mac:  Safari, Firefox.

      Worked in Mac:  Chrome

      Bill Gehrke
      Bill Gehrke
      Inspiring
      May 8, 2017

      In my case with Firefox 53.0.2 I cannot edit my data but logging in under IE it works fine

      MadisonLeupp
      Community Manager
      MadisonLeuppCommunity Manager
      Community Manager
      April 14, 2017

      Hi both,

      We're aware of this issue and have logged a case with our forum software provider.

      Hoping it gets resolved very quickly!

      -Madison

      Horshack
      HorshackAuthor
      Legend
      April 14, 2017

      Here's a temporary workaround I came up with:

      Szalam
      Community Expert
      SzalamCommunity Expert
      Community Expert
      April 14, 2017

      Good suggestion. It seems to be behaving itself for me today though.

      Szalam
      Community Expert
      SzalamCommunity Expert
      Community Expert
      April 14, 2017

      I have been having a problem with this too as have some others. You are not alone.

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