Adobe 9 and Techsupport

Forum|Forum|16 years ago
July 27, 2009
5 replies
3990 views

I can not believe the pain I am going though to upgrade from 8 to 9. The serial number does not work and tech support keeps asking me to do the same thing over and over again. DOWN THE TRIAL VERSION and it should work... you need to TALK to Customer Service around and aound I go... I am on phone call number 4 averaging about 2 hours per call. Any suggestions on how I can resolve this...I am back on hold and starting all overonce again...... Does anyone have a phone number or contract info that can help solve what I think is a very simple problem????

This topic has been closed for replies.

A

Anonymous

wow! i had to close that browser tab. my blood pressure was going up just reading in there.

and i almost choked when some pillock started blathering about the wrong trousers! the wrong trousers!!!

J

JayJhabrix

Inspiring

Dave,

You've changed to dave milbut-5kzIYZ

Trousers? Post the thread link!

Edit: As soon as i posted this you reverted to dave milbut. Strange goings on in these forums...

A

Anonymous

Strange goings on in these forums...

Yep. When I saw your post - and no sign of odd things with Dave's moniker - I did a search. 'milbut' got zero hits, but this is what came up for 'Dave':

How do 'Dove' and 'Dov' end up there? And how come Dov, the firm's leading PDF expert in the forums, has a status only a third as high as milbut's? And what happened to 5kzIYZ?

Noel

MichaelKazlow

Legend

Sorry to hear that you are having a problem. Please repost to

http://forums.adobe.com/community/general/adobedotcom_feedback

I am told that people will be monitoring those forum threads for people having issues with customer service and technical support.

...Mike (Forum Host)

A

Anonymous

my gawd! it's like a battlefield in there! the horror.

so this is what the downfall of a once great company looks like, huh?

very sad.

K

kmarchettiAuthor

Participant

Will do...

A

Anonymous

This is the Adobe forum about the Adobe FORUMS. You should post in the correct forum concerning Adobe 8 and Adobe 9, which I haven't a clue what those are.