Skip to main content
john_cornicello__retired_
Inspiring
August 4, 2006
Question

Adobe.com performance issues

  • August 4, 2006
  • 27 replies
  • 2787 views
Hello folks.

I've seen some scattered reports of slowdowns on Adobe.com sites. I'd like to create this discussion to report these here so I can forward them on to the web team.

Thanks!
    This topic has been closed for replies.

    27 replies

    john_cornicello__retired_
    Inspiring
    August 11, 2006
    Claudio, are your forum preferences over there set to show the forum in English or in Spanish? It is a personal setting, not a site setting.
    Claudio González
    Legend
    August 11, 2006
    John, I see the problem I mentioned in message #14 above has been corrected. I would say that the explanation you gave for it in another topic is right.

    One other thing I forgot to mention in my previos message: everything in that forum, except the messages, is written in English. This doesn't look very friendly or polite to me. But I guess that it's just too soon to begin worrying about such details at this stage. In any case, you know where to find me if you want help and/or advise on this.

    I haven't had time to check what Ramón says, but have no reason to doubt his word. And it worries me, as it points to the non existence of host/moderators.
    Ramón G Castañeda
    Inspiring
    August 8, 2006
    Whoa! I just went to the Macromedia Spanish forums pointed out by Claudio, and there are gazillion links to pirated fonts sources. Does Adobe know this?
    Claudio González
    Legend
    August 8, 2006
    John, I hadn't noticed that the forums list in www.adobe.com/support/forums/index.html includes now a link to s Spain (MACR) forum in the International Forums section. Naively, I clicked on it to see for my own how the Macromedia forums really look like. I was appalled.

    First, there is the question of speed. Using Firefox, it took ages to get anywhere, even after I logged in (things did improve a little then).

    Second, it looks as if there is nobody moderating the forum, or something strange is happening with topics. The topic list in the only forum (General Discussion) contained the same topic names several times. Undeleted double postings perhaps? Although "double" falls much too short in some cases.

    Third, trying to follow any of the long threads was really a nightmare. Endless quotations of all previous messages, and abundant code included, made it nearly impossible to understand what was going on.

    To think that our clear, fast, unclutered Adobe forums could become anything like this made me shudder.
    Known Participant
    August 8, 2006
    It was horrid for me yesterday, John. I was trying to post a message and I was able to type 20 or 30 characters without seeing anything in the text field. Then bang, they all appear, and I can type another 20 or 30 invisible characters.

    Very strange.

    I was wondering if it might be a capacity thing ... the program reports the number of users, and it generally runs 25-30 ... could we have overloaded it the last few weeks with all the Adobe people coming over for a look see?

    Then again, I don't know what the simultaneous use is here on the Adobe forums. I would think it would be much more, but I was wrong once a long time ago. Wait, no ...
    john_cornicello__retired_
    Inspiring
    August 7, 2006
    Ok, Thanks. Adobeforums.com is not tied into Adobe.com in any way (except that some links in the header/footer point to Adobe.com).

    One of the hosts reported somethings this morning with these forums, but I have not been able to reproduce and the server has not been restarted since last month.

    Right now I'm trying to track things at Adobe.com. They're out of my control, but I can pass along the reports.

    John
    Claudio González
    Legend
    August 7, 2006
    I only saw it this morning. The URL I'm seeing for this forum in the Firefox window is

    http://www.adobeforums.com/cgi-bin/webx/.3bc127ea/9

    and the others should be similar, as I am using my existing bookmarks. I'll just check in the other forum, and if I post nothing in the contrary, it means the rest are similar.
    john_cornicello__retired_
    Inspiring
    August 7, 2006
    Claudio, are you seeing that with Adobe.com or Adobeforums.com?
    Claudio González
    Legend
    August 7, 2006
    Problem gone now (hadn't been here since I posted my previous message). It was most annoying.
    Claudio González
    Legend
    August 7, 2006
    Right now I am receiving constant notices saying that the server has reinitiated. I receive them with every change I try to do, even when scrolling. This did not happen yesterday.