Adobe "Help Desk" Guy

Forum|Forum|12 years ago
July 22, 2013
3 replies
2743 views

So I am talking to some dude in india and his misspronunciation was bad enough but then he said I am going to send you something, he got my email account and then all of a sudden the phone hangs up and I never got what he said he was going to send but I was unsure why he was sending it in the first place? So now I called back and am waiting for the call back from Adobe because my problem was never solved?

Can we please get people that we can understand?

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Adobe_Hacker

Known Participant

Ethan Big Island wrote:
So I am talking to some dude in india and his misspronunciation was bad enough ........................
Can we please get people that we can understand?

Did it not occur to you that perhaps you should have talked in his own language (i.e. Hindi) to see if he could understand you? This would have solved all your problems instantly. These Indians are quite Intelligent in that they can speak English; but majority Americans are dumb that they can't speak Hindi at all. You are an exception I am sure.

By the way it is "mispronunciation" NOT misspronunciation as in your post. Also it is India NOT india.

Phillip M Jones

Inspiring

Whether or not he is speaking English or Hindi is not the point. The person should have been required to go to diction classes (in which you learn) to speak English with no accent.

I would care if they came Mars and had a Martian accent. I expect them to speak in a Manner I can understand. I know a Lady that came from Austria as a 1 year old child during WWII first to Argentina then to the US when she was 21. (She's in her 70's-80's now). The last time I visited with her and her family went out out to eat supper. She tried her best to give the person waiting on her , her order. The person could not understand her. I asked if I could help. She told me what she wanted and I told the order taker. But even I can't understand English spoken from Hindi or Seki (I think that the way it's spelled) we have a fair size community of both (the mostly own/run convience stores or hotel/motels). And I can understand any of them even speaking English.

station_two

Inspiring

"Seki"? or… Sikh? Hindi is a language, Sikh is a religion. Most Sikhs speak Punjabi.

station_two

Inspiring

Keep in mind that Adobe's President and CEO, Shantanu Narayen is a native of India, that ever since the previous CEO (Bruce Chizen) and the Macromedia merger Adobe tends to view its customers in an adversarial light, and you won't have much hope for improvement in their customer service. It's the worst of any major corporation I know.