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R
Rhiannon_Miller
Participant
October 20, 2011
Answered

Adobe ID profile for non-US residents

  • October 20, 2011
  • 1 reply
  • 2240 views

If I try and update information in my Adobe profile, I find that "County" and "Postcode" are required fields. "County" is a drop-down list of US states, with no non-US option. "Postcode" requires a zip-code format entry.

I am in the UK.

If I go to the UK version of the site, I am still logged in, but there doesn't seem to be any way to edit my profile without going back to the US site. How can I get the profile to accept suitable input?

This topic has been closed for replies.
Correct answer Jochem van Dieten

That is not supported: http://kb2.adobe.com/cps/167/tn_16721.html#main_update_account

Register a new account.

1 reply

J
Jochem van DietenCorrect answer
Inspiring
October 20, 2011

That is not supported: http://kb2.adobe.com/cps/167/tn_16721.html#main_update_account

Register a new account.

R
Rhiannon_MillerAuthor
Participant
October 24, 2011

Thanks, I've done that now.  I'll see if Adobe will let me delete this account so I can associate this email address with the new account.

Claudio González
Claudio González
Legend
October 24, 2011

Rhiannon Miller wrote:

Thanks, I've done that now.  I'll see if Adobe will let me delete this account so I can associate this email address with the new account.

From previous answers from adobe-admin, I would say that unfortunately this does not seem to be possible.

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