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Participant
January 12, 2023
Answered

Adobe Livecycle ES2 Version 9.0.0.0. Expired, Need to renew.

  • January 12, 2023
  • 1 reply
  • 897 views

We are using Adobe Livecycle ES2 Version 9.0.0.0.
Under credential details of admin UI, we see that it has expired on 08th January 2023.

Same goes with the certificate as well.
We are using Livecycle to invoke processes and services from our application form (PDF) and we can see that few functionalities are not working which calls the webservices through Livecycle

While checking the logs we have the following error:

Caused by: com.adobe.livecycle.readerextensions.client.CredentialException: ALC-RES-001-027: Unable to apply the requested usage rights because the credential specified, [PRODUCTION CREDENTIAL], expired on [Sun Jan 08 19:00:00 EST 2023]. 

 

and 

Caused by: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

 

We need urgent help to renew these certificates/credentials and to import them to our Livecycle.

Since it is impacting our production environment, We need a very quick response ASAP.

 

Regards,

Sai Likhith Raju

[personal info deleted by mod]

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    January 12, 2023

    that has its own forums where you should post your issue. unforunately, i cannot move your message to that forum, or i would do so. https://experienceleaguecommunities.adobe.com/

    Participant
    January 12, 2023

    We don't have the option enabled to open a ticket. Any suggestions on this?

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 12, 2023