Adobe Profle Change

Forum|Forum|14 years ago
April 10, 2012
2 replies
1342 views

Is anybody aware that Jive is saving any profile changes for the past 72 hours?

I tried to upload a new avatar and make some changes to my profile but It managed to do something but not everything.

For example, my screen Name is not changing at all. I must have done about 20 times but no luck there.

My new avatar and new photo has changed but I can't make changes to my business address. For example, how can I select this drop down menu:

It is the State/Province I am trying to select so that my changes can be accepted but I can't.

I am based in the UK so this might be the "problem" but why? We ruled the world once .

This topic has been closed for replies.

adobe-admin

Legend

That doesn't look like a Forum/Jive page. What is the URL? The forums don't have fields for your phone number or address.

mytaxsiteAuthor

Inspiring

Tried again from a different machine and I still can't select State/Province and so I can't save anything because you can't move unless this field is selected.

What is the solution? I attach a picture of the window:

@adobe-Admin, The URL is here:

<https://www.adobe.com/account/account-information.html#mypersonalprofile>

I hope this can be resolved soon.

Thanks.

adobe-admin

Legend

Thanks. That is not part of forums, but is for your Adobe ID at Adobe.com. I don’t have any access to your personal info there. You will need to contact your local Adobe Customer Service folks for help there.

http://www.adobe.com/support/

Thanks!