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Participating Frequently
August 24, 2012
Question

Adobe site - illegible text

  • August 24, 2012
  • 3 replies
  • 2888 views

The Adobe site uses a fixed font size on many, if not most pages.This is almost illegible on high resolution monitors and, as it is fixed, zooming the page enlarges everything you don't need to enlarge and keeps the body copy the same illegible size.

Using a 27" Apple monitor, the copy shows up on screen at a miniscule 6.75 pt. I have to use a hardware zoom to read the blinkin' content.

How is this a good thing? Can't figure out why they dropped the relational font size tag.

By the way, I couldn't find any website feedback link. I hope an Adobe rep is following this forum.

Thanks,

-TY

    This topic has been closed for replies.

    3 replies

    Participating Frequently
    August 27, 2012

    Relational? I meant proportional. This is a 2560x1440 display, which makes things appear smaller than on a display with a lower resolution, such as a non-retina laptop. When I hold up a point gauge to the screen, the font shows up as 6.75 pt, which is waaaay too small. When you use the keyboard to zoom, it enlarges all of the images, but the font size remains fixed, which defeats the reason for zooming. The only way to read the text is to use hardware zoom, which zooms the entire image on screen and moves a big chunk of the web page right off the screen.

    Until around a year or so ago, the text was set to respond to zooming, but someone at Adobe must have figured that the text looked just fine on a 17" monitor and blew off the proportional scaling. (I am convinced that Adobe and Apple have been drinking the same Kool-Aid, seeing things from a limited perspective and, due to a lack of imagination, dismissing anything that does not occur to them on their own, such as the possibility that anyone could own a 2560x1440 display.)

    BTW, I have tried to upload an image multiple times over a couple of days, but after navigating to the image (in a compatible format, naturally), the upload button does not respond. I'll try again, but this site seems to be running like molasses today. It took over two minutes for this forum page to load.

    Nope. The upload wont work - JPEG, GIF, whatever....

    Being a creative director, I am keenly aware that when marketing copy is too hard to read, it alienates the visitor, it reduces the length of their visit, and it limits the amount of information the visitor is willing to absorb. As any marketing person will tell you, this goes against common sense. The issue behind the issue on Adobe's site is that the person calling the shots on the page design is a web-head and not a marketing professional. A marketing person would know better.

    station_two
    Inspiring
    August 27, 2012

    customizer 2 wrote:

    …Nope. The upload wont work - JPEG, GIF, whatever…

    Are you using the little camera icon in the Reply Editor of web interface of the forum?

    Participating Frequently
    August 27, 2012

    As far as I know, that is the only way to upload an image to the forum. I can call up the window and navigate to the file but the upload button stays grayed out.

    Noel Carboni
    Legend
    August 25, 2012

    It's clear not everyone understands you, customizer2.

    I'm not personally having trouble reading any of Adobe's fonts, and what's there seems to be the size it is on purpose.  I'm not seeing any problems with browser zoom either, though I normally run at 100%.

    Perhaps a screen grab showing what you're seeing would be helpful.  Here's what I see:

    -Noel

    the_wine_snob
    Inspiring
    August 26, 2012

    Noel,

    While the initial (un-zoomed) font IS small on my laptop via browser, I am copasetic with the browser's zoom function, though there are some "warts," that come along with that. I have decided to live with it, though I still grumble in the appropriate thread, in case the Forum Design Team is reading, or even cares.

    Hunt

    station_two
    Inspiring
    August 27, 2012

    Bill Hunt wrote:

    Noel,

    …I am copasetic with the…

    Is that the British spelling of copacetic?   Honest question, not a criticism.  I've seen you spell it like that before.

    pwillener
    Legend
    August 25, 2012

    I know what a relational database is, but can you explain the relational font?  I have never heard of such a thing.

    John Waller
    Community Expert
    Community Expert
    August 25, 2012

    I think we're talking about relative font sizing (as opposed to absolute font sizing).

    Ems and % (and even smaller or larger) vs points and pixels.

    Having said that, most of the pages at www.adobe.com use % for font sizing as far as I can see.