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Known Participant
January 20, 2026
Question

Adobe Virtual Assistant not working

  • January 20, 2026
  • 2 replies
  • 105 views
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2 replies

kglad
Community Expert
Community Expert
January 20, 2026

because you're trying to use adobe chat, what problem are you having that would lead you to use chat?

jane-e
Community Expert
Community Expert
January 20, 2026

@rnathoo 

 

Can you tell us which Adobe application you are using? It might be Acrobat Sign, Acrobat, or possibly Adobe Customer Care, or something else?

 

We'll be happy to move your post for you.

 

Jane

 

jane-e
Community Expert
Community Expert
January 20, 2026

@rnathoo 

 

I just read your posts in the Enterprise and Teams forum.

https://community.adobe.com/t5/enterprise-teams-discussions/premiere-locked-on-various-pcs/td-p/15668187

 

Please follow the advice from @Bani Verma , who said:
I recommend contacting Adobe support via the support tab in the Admin console

 

Did you do that? What did they say?

 

This is not a Bug in the Community Forums, so I've moved your post for now to Discussions.

 

Jane