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Inspiring
October 12, 2011
Question

Another Doppelganger

  • October 12, 2011
  • 2 replies
  • 1251 views

I have had my account taken over by a Doppelganger again!

My original account, opened on 11 August 2002 has become Alan Craven GIT8UY.

I now have a new account created (not by me) on 12 February 2011 for Alan Craven.

I have tried the steps in the FAQ several times without success.

Can someone sort this please?

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    2 replies

    adobe-admin
    Legend
    October 12, 2011

    This is the first report I've seen since the update in September. Can you try signing out and back in and let me know if clears up?

    Thanks!

    the_wine_snob
    Inspiring
    October 12, 2011

    Yes, the doppleganger issues did seem to disappear, after the upgrade.

    Maybe this is were-doppleganger, who came out with the Full Moon last night?

    Hunt

    Participating Frequently
    October 12, 2011

    My doppelganger has been aound since February.  I just thought that with the software update I might get it sorted!

    All the log in and out has achieved is the same as when I tried it before - it has changed the characters after my user name - it is now Alan Craven-Y3Asuo.

    Oh, except that having checked on other forums, my correct username which dates from Feb this year has now become the new faulty one as well??????

    the_wine_snob
    Inspiring
    October 12, 2011

    Hello Alan,

    I'll bet that Adobe-admin will have that bad boy under control in no time.

    IIRC, this is the second, or third time, that you have had this issue, fairly recently. Wonder what there is about your ID, that dopplegangers like so much? I had this happen, way back when, but only once, and about the time of a Jive update, some years ago. Oh, then there was my "disappearing ID," where suddenly (in the middle of posting), my old log-in was re-set to my e-mail address - somethiing that had never been used before. Took Adobe-admin a few goes to fix that one, but part of that might have been our "guessing" as to what the log-in might have been changed to. Think we tried 3 different e-dresses, before we found the right one, along with a dozen other possibilities from over the years.

    Good luck,

    Hunt