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OldBob1957
OldBob1957
Inspiring
September 24, 2013
Answered

Answered, but not answered?

  • September 24, 2013
  • 6 replies
  • 3164 views

More and more lately, I have been coming across posts marked as answered (green icon), and yet, if you open the thread, no post is marked as a correct answer. Not very helpful to people (especially newcomers) with problems to solve.

An example thread is given below:

http://forums.adobe.com/thread/883825?tstart=0

--OB

    This topic has been closed for replies.
    Correct answer AllDayDev2

    Before the reskinning last year, an option was presented (I believe only to moderators) to mark a discussion as "Assumed Answered".

    What this did was make the thread show up as answered, without specifying which reply answered the question.

    I believe this is one such thread.

    6 replies

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 26, 2013

    In conclusion, back then the forum page could show Answered with no posts marked as Correct, and it was possible to see in the OP (post) whether the OP (poster) or a host (as they were still called then) had set it: in the latter case, the OP (post) would say Assumed Answered, thereby also implying the more temporary nature of the setting and the possible overruling of it by the OP.

    OldBob1957
    OldBob1957Author
    Inspiring
    September 27, 2013

    Thank you, Jacob.

    And another thank you to everyone who helped me figure this out.

    --OB

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 27, 2013

    For my part you are welcome, OldBob.

    It is always nice to talk about the old days, with a twinge of sorrow, of course.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 26, 2013

    And the ability of moderators/staff to mark threads as Assumed Answered seems to be about as old:

    http://forums.adobe.com/message/2055077#2055077

    (Some names from the old days)

    http://forums.adobe.com/message/4055085#4055085

    (And something to help someone remember, see posts #5 & 7 (& 8))

    http://forums.adobe.com/search.jspa?resultTypes=&dateRange=all&peopleEnabled=true&q=assumed+answered+host&containerType=14&container=3384&containerName=Forum+comments&username=&rankBy=date

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 26, 2013

    OldBob, everyone,

    Here is the proof, delivered by Claudio, that the OP could declare a thread/question answered, without stating which answer(s) actually gave the answer, as far back as 26th - 27th May 2009, less than two months after the days of the fair forums (see post #4):

    http://forums.adobe.com/message/1992850#1992850

    http://forums.adobe.com/search.jspa?resultTypes=&dateRange=all&peopleEnabled=true&q=I+have+anwered+my+own+question&containerType=14&container=3384&containerName=Forum+comments&username=&rankBy=date&numResults=15

    This other thread from 26th - 27th May 2009 shows that posts pointed out as Correst/Helpful were marked as such at the time, and are still:

    http://forums.adobe.com/message/1992958#1992958

    AllDayDev2
    AllDayDev2Correct answer
    Inspiring
    September 24, 2013

    Before the reskinning last year, an option was presented (I believe only to moderators) to mark a discussion as "Assumed Answered".

    What this did was make the thread show up as answered, without specifying which reply answered the question.

    I believe this is one such thread.

    pwillener
    pwillener
    Legend
    September 25, 2013

    Carey Burgess wrote:

    Before the reskinning last year, an option was presented (I believe only to moderators) to mark a discussion as "Assumed Answered".

    I have never seen this.  I agree that this could be useful in some cases, e.g. where the original poster finds an explanation for a problem, but does not really offer a solution.

    the_wine_snob
    the_wine_snob
    Inspiring
    September 25, 2013

    Yes, "Assumed Answered" was around for a bit. I had forgotten about that possibility, until Carey jogged my memory. I would never have thought about that.

    Hunt

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 24, 2013

    I can confirm that the thread is marked as Answered in that forum.

    As far as I remember from earlier threads about the subject, the OP has the option of marking the question as answered without stating which answer(s) actually gave the answer.

    Claudio González
    Claudio González
    Legend
    September 24, 2013

    Some comments on the subject here:

    http://forums.adobe.com/thread/1163834?tstart=60

    OldBob1957
    OldBob1957Author
    Inspiring
    September 24, 2013

    Not really... That thread is about incorrect (or questionable) answers marked as correct. In this case the thread is marked as resolved (green icon) on the main page, but when you actually open the thread, no answer is shown as correct -- or often, even as helpful.

    BTW; I have experienced this now in Firefox, Explorer and Chrome. So I doubt it is a browser issue.

    --OB

    Adobe_Hacker
    Adobe_Hacker
    Known Participant
    September 24, 2013

    OldBob1957 wrote:

    Not really... That thread is about incorrect (or questionable) answers marked as correct. In this case the thread is marked as resolved (green icon) on the main page, but when you actually open the thread, no answer is shown as correct -- or often, even as helpful.

    BTW; I have experienced this now in Firefox, Explorer and Chrome. So I doubt it is a browser issue.

    --OB

    .Nothing of that sort old boy.  I don't see that post as resolved.  See this picture:

    [ insulting comments removed by moderator ]

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