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OldBob1957
Inspiring
August 19, 2010
Question

Answered questions not answered?

  • August 19, 2010
  • 2 replies
  • 1711 views

I have noticed the following on both the Illustrator and Photoshop (Windows) forums:

Some threads that are marked as "Answered", both in the index, and at the top of the thread, will still say one correct and two helpful answers are available, and have no particular answer marked as correct. Sometimes, clicking back to the index and then going back will fix it, often not.

One such thread:

http://forums.adobe.com/thread/703500?tstart=0

I am using Explorer 7.

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    2 replies

    Harbs.
    Legend
    August 19, 2010

    Oh. I forgot...

    Make sure to give me those ten points, and you'll see for yourself!

    Harbs

    OldBob1957
    Inspiring
    August 19, 2010

    Harbs. wrote:

    Oh. I forgot...

    Make sure to give me those ten points, and you'll see for yourself!

    Harbs

    I thought it might be something like that. And, sorry, I didn't mark this one as a question.

    I really don't care about points, myself. It's just that, in threads (especially long ones) where I too would like to know the answer, it would be nice to be able to tell quickly which one was considered "correct".

    Thank you.

    Jacob Bugge
    Community Expert
    Community Expert
    August 19, 2010

    Bob,

    There have been quite a few threads in this forum, especially shortly after the change, where it was shown rather convincingly that it is far certain that the best/right/most useful answer would be the one marked; one of the reasons is that the OP may mark the first answer that seems to work,  sometimes just the first answer, and then later on, a better answer is offered, or the OP finds out that the supposed answer did not work; in all such cases it is too late because point giving cannot be reversed.

    And then there are cases where the OP finds the answer, sometimes even before anyone else has posted.

    And ultimately, especially in some applcations such as Illustrator, there may be a number of ways to do things and therefore a number of right answers.

    Further, when a thread is marked Answered, helpers may be less likely to open them at all, and the definitiveness of the marking may discourage further contributions.

    All in all, the marking of threads/posts may form part of the reason that there are fewer lively, creative, long, and comprehensive, threads than in the days of the fair forums.

    Harbs.
    Legend
    August 19, 2010

    The OP has the option to mark a thread "answered" even without giving out points. If they give out the "big ten", the thread is marked answered automatically.

    If you care about the points, you can suggest to the OP to give them out...

    Harbs