Appeal Regarding Account Restriction

Hello,

We are writing regarding the restrictions recently applied to our Adobe Behance account.

We received an email stating that the following action had been taken against our account:

“Measures taken: All content hidden from search discovery. Reason: Spam.”

After receiving this notification, we immediately submitted an appeal explaining that we have never engaged in spam distribution, artificial activity boosting, or any other actions that violate Behance policies.

Approximately one day later, our appeal was rejected without any detailed explanation. We then contacted support directly via email and once again clarified the situation, emphasizing that we did not commit any violations related to spam or platform abuse.

The following day, we received another generic response that did not contain any clarification regarding:

• the exact reason for the restriction,
• what specific actions triggered it,
• how long the restriction will remain active,
• or what steps are required to resolve the issue.

At this point, it has been over a week since our account was restricted.

Due to these limitations, we are unable to:

• share our projects publicly,
• receive feedback from the community,
• publish and promote new content,
• communicate normally through the platform,
• and use Behance for finding potential clients and professional opportunities.

We respectfully ask the Behance team to provide clear clarification regarding this situation.

Why was our account restricted for actions we did not commit, and how long will these restrictions remain in place?

We would greatly appreciate a transparent review of our case and a detailed explanation of the issue.

Thank you.

Behance: https://www.behance.net/vyrelab