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J
JayJhabrix
Inspiring
May 12, 2009
Question

Brilliant! If only we had more like kanguyen

  • May 12, 2009
  • 2 replies
  • 2109 views

Here's the thread:

http://forums.adobe.com/thread/416472?tstart=0

Please see kanguyen's responses. If only we had more like 'k', i think half the angst felt in the switchover would have been reduced.

John C is, of course, another one.

Three cheers for John C & Kanguyen!

    This topic has been closed for replies.

    2 replies

    J
    JayJhabrixAuthor
    Inspiring
    May 12, 2009

    John C & Kanguyen are helpful...

    Other Jive ACE artists such as some Chris (something or the other) and a DorothyX (am i right?) are not. They should be banned for their arrogance. I do know that the Chris yahoo is something to do with Photoshop... well, let him stay there. And let him devote himself to fixing the never-ending bugs in that product instead of spouting forth nonsense where the forums are concerned. He has no right to be arrogant. He makes a product, we buy it. He owes his job to us. He should behave himself and not display his arrogance. Without knowing the details of Dorothy, the same applies...

    What a marked contrast to, John C and Kanguyen... These two are truly helpful and responsive.

    A
    Anonymous
    May 12, 2009

    I think you're one yer own on that one mate!  

    J
    JayJhabrixAuthor
    Inspiring
    May 12, 2009

    John Joslin wrote:

    I think you're one yer own on that one mate!  

    Are you saying that John C and K are not helpful? Well, if that's your take ok. But the link i posted of the various replies from Kanguyen shows an Adobe employee who seems to bother about the user. Same applies to various posts of John C. Wish it applied to others...

    adobe-admin
    adobe-admin
    Legend
    May 12, 2009

    Thanks. We really are trying.

    Often times I don't have anything helpful to add to a thread other than "we're looking into it." Which means just that. But too often it is taken as "we're getting it fixed." That is not a given. And it gets discouraging. So I tend to hang back a bit more than I want to.

    Thanks for the support and confidence! It really is much appreciated.

    John

    J
    Jochem van Dieten
    Inspiring
    May 12, 2009

    adobe-admin wrote on 2009-05-12 18:32:

    Often times I don't have anything helpful to add to a thread other than "we're looking into it." Which means just that. But too often it is taken as "we're getting it fixed." That is not a given. And it gets discouraging.

    And reporting issue after issue without any response from Adobe doesn't

    get discouraging?

    Jochem

    --

    Jochem van Dieten

    http://jochem.vandieten.net/

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