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Participant
March 17, 2022
Question

Bug with new update

  • March 17, 2022
  • 2 replies
  • 1431 views

After the update I can't save my pdf to my phone or the cloud. They can't be found I literally saved them to everything my phone the cloud goggle drive Microsoft. When I go to find them they are not there. I can't upload any of my pdf to pull permits please help me. Please fix this bug. 

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 18, 2022

    After updating what exactly?

    • Acrobat Reader for Mobile?
    • Acrobat Reader for Desktop?
    • Acrobat Pro for Desktop?
    • Something else?

     

    What can't be found?  The PDF files or the apps to open them?

    It helps us help you if you're more specific.

     

     

    Nancy O'Shea— Product User & Community Expert
    LinSims
    Community Expert
    Community Expert
    March 17, 2022

    Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

    * Product questions should be posted in the associated product community.
    * Installation questions should be posted in the Download & Install community.
    * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
    * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.