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Known Participant
October 23, 2021
Question

Can I upload AI file to support community?

  • October 23, 2021
  • 2 replies
  • 604 views

I was trying to get some insight/advice on something but need to upload the file I'm working on. Not sure if the support community supports AI files as attachments? I tried to attach it but got this as an error:

  • The attachment's snowy.ai content type (application/postscript) does not match its file extension and has been removed.

 

Just wondering if there is any way to share the file I'm working on in illustrator to get support on for my question? 

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
October 23, 2021

This forum does not allow AI file attachements. 

 

I usually embed full width screenshots of my workspace in the post.

 

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
October 23, 2021

Upload it to Dropbox and include a link in your post.